1. Change is one thing; evolution is another Anonymous
Ch-Ch-Ch-Changes: Making Change Happen Eric Phelps Director, Grinspoon Institute for Jewish Philanthropy
Change is one thing; evolution is another
Anonymous

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3. Interacting with Presenters & Participants
During the Session
Ask Questions
Share Your Experiences
Use the Questions Log to post questions throughout the session.
After the Session
Please find all materials from this session (including a recording of the presentation) on our Webinar page at

4. The Serenity Trap
God grant me the serenity to accept the things I cannot change, the courage to change the things I can and the wisdom to know the difference.
God grant me the serenity to accept the things I cannot change, the courage to change the things I can and the wisdom to know the difference.

5. Change Realities
70% of all organizational change efforts fail within one year
Every “unchangeable” system, behavior or organization has changed

6. Change Myths Myth: The KEY to change is: The real KEY?
Cultural shift
The “Right Diet” for me
Strict adherence to policy
A dynamic leader
The real KEY?
Change in Group BEHAVIOR

7. “Once you’re a pickle, you can never be a cucumber” - Unknown

8. The Six Steps to Making Change Happen
Create a Vision for Change
Make The Undesirable Desirable
Find Strength in Numbers
Surpass Your Limits
Design Rewards & Demand Accountability
Change The Environment/Culture

9. Where there is no vision, the people perish Proverbs 29:18
Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
Where there is no vision, the people perish Proverbs 29:18

10. Develop a Plan for Change
Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
Develop a Plan for Change
Simple
Unexpected
Concrete
Credible
Emotional
Stories

11. Develop a Plan for Change
Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
Develop a Plan for Change
SUCCESs!

12. If you can’t change your fate, change your attitude Amy Tan
Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
If you can’t change your fate, change your attitude Amy Tan

13. Communicate the Change Vision
Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
Communicate the Change Vision
Common Error: Under-communicating the vision by a factor of 10 (or 100, or 1,000)

14. Establish A Sense of Urgency
Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
Establish A Sense of Urgency
Use Graphics
Show What Will Happen If You Do Nothing
Common Error: Allowing too much complacency

15. Tell a Great story, AND Tell the Whole Story
Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
Tell a Great story, AND Tell the Whole Story
Common Error: Too much “Happy Talk”
Demonstrate the Expected Positive Outcomes

16. Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
Teamwork is… the fuel that allows common people to attain uncommon results
Anonymous

17. Create a Guiding Coalition
Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
Create a Guiding Coalition
Common Error: Coalition is not inclusive (Ex: Skunkworks)
Common Error: Coalition members are not powerful
Harness Peer Pressure

18. Include Differing Viewpoints…but Avoid “Snakes” & “Eagles”
Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
Include Differing Viewpoints…but Avoid “Snakes” & “Eagles”
Common Error: Too many “Devil’s Advocates”

19. It’s a funny thing. The more I practice, the luckier I get.
Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
It’s a funny thing. The more I practice, the luckier I get.
Arnold Palmer

20. Use “Deliberate Practice” (Anders Ericsson)
Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
Use “Deliberate Practice” (Anders Ericsson)
Designed to improve performance
Constant feedback (coaching)
It is mentally demanding

21. Reward Personal Mastery
Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
Work incrementally
Common Error: Too much change all at once
Reward Personal Mastery

22. Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
I think Employee-of-the-Month is a good example of when a person can be a winner and a loser at the same time.
Demetri Martin

23. Connect to Personal Values Choose Extrinsic rewards THIRD
Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
Connect to Personal Values
Choose Extrinsic rewards THIRD
Example: Teacher Incentive Pay

24. Reward Vital Behavior Change, Not Just Results
Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
Reward Vital Behavior Change, Not Just Results
Generate Short-term Wins
Common Error: Failure to create interim success

25. Discipline is not the enemy of enthusiasm
Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
Discipline is not the enemy of enthusiasm
Joe Clark, Principal of Eastside High School – Paterson, NJ (Basis of movie “Lean on Me”)

26. Consolidate Gain to Produce More Change
Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
Consolidate Gain to Produce More Change
Common Error: Declaring victory too soon
Hire, promote and retain people who support change efforts
Revisit the project periodically

27. Connect behavior changes with success
Making Change Happen
Vision for Change
Undesirable Desirable
Strength in Numbers
Surpass Your Limits
Rewards & Accountability
Change Environment
Connect behavior changes with success
Common Error: Neglecting to anchor changes in organizational culture
Ensure leadership development and succession
Reinforce Change Vision Through Symbols

28. The Six Steps to Making Change Happen
Create a Vision for Change
Make The Undesirable Desirable
Find Strength in Numbers
Surpass Your Limits
Design Rewards & Demand Accountability
Change The Environment/Culture

29. Making Change Happen at Camp

30. Questions?

31. For Further Reading:
Influencer: The Power to Change Anything by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan and Al Switzler
Leading Change by John P. Kotter
Made to Stick by Chip & Dan Heath
Talent is Overrated: What Really Separates World-Class Performance From Everybody Else by Geoff Colvin

32. Show and Tell: Successful Camp Visits for Donors and Prospects
Tuesday, April 27 1 PM EST
To Register, visit: