1. PROJECT NO. 30 ON SIMPLIFICATION OF ADMINISTRATIVE PROCEDURES: A SUCCESSFUL STORY OF PUBLIC ADMINISTRATION REFORM IN VIETNAM
Tran Van Ngoi,
Director General,
Institute of State Organizational Sciences, Ministry of Home Affairs, Vietnam
Hanoi, September 2015

2. PUBLIC ADMINISTRATION REFORM IN VIETNAM
PAR CONTENTS:
Originally 4 components
PAR MASTER PROGRAM
PHASE 1:
Reform of organizational machinery
Institutional reform
STAGE 1:
PHASE 2:
Public finance reform
Civil service reform
PHASE 1:
( )
STAGE 2:
Public admin
procedure reform
( )
Mordernization of public admistration system
PHASE 2:

3. PUBLIC ADMINISTRATION REFORM IN VIETNAM (CON)
To build up and perfect institutions, focusing on:
Economic institutions
Institutions responsible for organization and operation of public administration system
To innovate the process of developing and issuing regulatory documents
To reform public administrative procedures, which is considered as “Break-through” of Public Administration Reform program.
Institutional reform

4. PROJECT NO.30 ON SIMPLIFICATION OF ADMINISTRATIVE PROCEDURES: A SUCCESSFUL STORY OF PAR.
Reform of administrative procedures - a Break through of PAR;
Models and measures of simplifying administrative procedures applied: One-Stop Shops, e-OSSs, Multi-level OSSs, Multi-sector working groups, Application of ISO 9001:2000 …..
To promote the effectiveness of OSSs Models, the Project on Simplification of Administrative Procedures (Project 30) was launched in 2007.
Context
To ensure the consistency, synchronism, simplicity, openness and transparency in administrative procedures.
To facilitate individuals, organizations & enterprises in accessing & implementing administrative procedures.
To enhance effectiveness and efficiency in state management.
Objectives

5. PROJECT 30 - Implementation arrangements
4 levels of governments
400 Departments, General Departments of central Government ministries and agencies
Central level
Provincial level
1,300 Provincial Departments and agencies
District level
700 district agencies, units
Communal level
11,000 communal units

6. PROJECT 30 - Stakeholders:
At initial stage: Working Groups were established, including: Prime Minister Working groups headed by Minister of Office of Government; 24 Working groups of Central Ministries and Agencies; 63 Working groups of Provinces.
In 2010, Administrative Procedures Control Agency (APCA) was established. At first, under the Office of the Government, and then transferred to the Ministry of Justice.
In each Ministry and Provincial People Committee , there set up one Division of Administrative Procedures Control under Department of Legal Affairs in Ministry and Department of Justice in Province.
In 2013, Advisory Council on Administrative Procedures Reform was established and chaired by the Minister of Justice. Ministry of Justice is Standing agency of the Advisory Council.

7. PROJECT 30 - Implementation stages
Collection of administrative statistics
Phase 1
Review of administrative procedures
Phase 2
Simplifying administrative procedures
Phase 3

8. Phase of Administrative Procedures Statistics
PROJECT 30 – Results
Phase of Administrative Procedures Statistics
In October 2009, National database on administrative procedures at 4 government levels was announced and posted in Internet with over 5,700 administrative procedures, more than 9,000 regulatory documents and more than 100,000 forms of administrative procedures.
Administrative procedures sets have been standardized and unified at district level and communal level.
Number of administrative procedure sets was cut down. More than 10,000 sets of procedures at communal level were condensed down to 63 sets; and more than 700 sets at district level were condensed down to 63 sets in 63 provinces and cities.

9. Phase of Administrative Procedures Reviews
PROJECT 30 - Results
Phase of Administrative Procedures Reviews
Resulution No. 25 of the Government
Simplification of 258 administrative procedures is estimated to save upto 5,700 billion VND equal to 300 million USD/year
258 administrative procedures of Ministries and central agencies were selected to be simplified, in which many were repealed, replaces;
Variety of forms were simplified or unified into one common form applied nationwide .
To simplify 258 administrative procedures require the admendment of at least 14 laws, 3 ordinances, 44 decrees, 8 decision made by Prime Minister, 67 circulars, 33 decisions made by Ministers…

10. PROJECT 30 – Results Phase of Administrative Procedures Review
At the end of Phase 2, more than 5,500 administrative procedures were reviewed, in which:
More than 453 administrative procedures were proposed to be repealed, rescinded
More than 3,749 procedures were proposed to be amended and supplemented
288 procedures were proposed to be altered.
Reached the targets of cutting down 30% compliance costs, equivalents to 30,000 billion VND/year

11. Prime Minister Working Group:
PROJECT 30 - Results
Phase of Administrative Procedures Simplification and Sustainability of the Results.
Prime Minister Working Group:
Synthesize and analyze the Plans of administrative procedures submitted by ministries and provinces,
Consult opinions of the Advisory Council, experts, lawyers,
Set up an independent plan of administrative procedures simplification, in which:
4,132 procedures are proposed to be amended and supplimented
588 procedures are proposed to be abolished
165 procedures are proposed to be replaced.
Institutionalization: Decrees of the Government issued
Set up administrative procedures controlling agencies at central level, ministerial level and provincial level.

12. PROJECT 30 - Shortcomings
Inadequate awareness on the importance of the Project 30  no strong commitment of several leaders
Sophisticated work, so progress was slow in comparison to the planned schedule
Lack of human resource and finance.
Insufficient communications
Slow in computerization of the review procedures.
Identifying problems are difficult, but finding solutions for the problems are more difficult.

13. PROJECT 30 – Lessons and experiences
Workplan should be concretized and detailed with clearly defined roadmap
Clear assignments of tasks from central level to local level
Specialized units are set up from central level to local level
Strong commitment of leaders at all levels is specially important
Mobilizing broad participation of the citizens and business community.
Setting clear targets of cutting down the compliance costs for administrative procedures as benchmarks
Learning and sharing international experiences is important

14. THANK YOU FOR YOUR ATTENTION