1. ETSI STF333: “European accessibility requirements for public procurement of products and services in the ICT domain, Phase 1” (EC Standardisation Mandate M/376 to CEN, CENELEC and ETSI) Bruno von Niman ETSI TC Human Factors Vice Chairman STF 333 Leader
GA49(07)XX

2. 1st M 376 Steering Group meeting (Brussels, 23 November 2007)
Bruno von Niman
Husband of one, father of three
ETSI TC Human Factors (1994- )
Vice Chairman
Specialist task force lead expert
ITS Sweden, ICT Accessibility WG (1995-)
Activity areas with an accessibility focus (1993- ):
Research and development of accessible
mobile and office communications
ETSI assistive device connectivity team
Childrens’ ICT champion
Multicultural accessibility
eHealth user experience
Web accessibility (WAI), Mobile Web accessibility Web security (consumer focus)
Societal aspects of ICT usability and accessibility standards (Ph.D. research)
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

3. 1st Steering Group report agenda
ETSI and TC Human Factors
M 376 Phase 1, ETSI Team: STF333
Team
Work plan
Progress to date
Work plans
Reference group
Coordination activities
AoB, Q&A
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

4. Standards – starting with the user experience
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

5. 1st M 376 Steering Group meeting (Brussels, 23 November 2007)
ETSI
One of three European standards
Organizations (ESOs), established in 1989
Officially recognized by the EU & EFTA
Develops globally applicable ICT standards
fixed, mobile, radio, broadcast, internet
other areas
Independent, not-for-profit
Direct member participation
16,000+ publications available on-line, for free
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

6. 1st M 376 Steering Group meeting (Brussels, 23 November 2007)
ETSI TC Human Factors
Responsible for human factors
issues in all areas (horizontal)
Ensures that ETSI takes into account
the needs of all users
Produces standards, guidelines and
reports that set the criteria to optimize
the user experience
Chairman: Stephen Furner (BT, UK; 3rd term)
Vice Chairmen: Lutz Groh (Siemens, Germany)
Bruno von Niman (ITS, Sweden)
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

7. 1st M 376 Steering Group meeting (Brussels, 23 November 2007)
ETSI STF 333
Nikos Floratos, Bruno von Niman (STF Leader), Walter Mellors, Sean Hayes, Gunnar Hellström, Richard Hodgkinson
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

8. 1st M 376 Steering Group meeting (Brussels, 23 November 2007)
“European accessibility requirements for public procurement of products and services in the ICT domain, Phase 1” (EC Standardisation Mandate M/376 to CEN, CENELEC and ETSI)
Open, collaborative, liaison-dense, open process
Welcome requirements, input and comments through true, all-accessible communication means supported:
Proud to be WAI AAA compliant!
Voice calls: +46 733 66 12 82 
Text calls (v.21): +46 8 556 002 05
Total conversation (SIP only; speech, text and sign language supported):
Proud to provide truly accessible communication means!
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

9. 1st M 376 Steering Group meeting (Brussels, 23 November 2007)
Deliverable (1/2)
An ETSI Technical Report (development during September 2007 – May/October 2008; project ends in March 2009) that will provide:
An inventory of ICT products and services (grouped in technical areas) that are usually bought by public procurers
which will cover at least the ICT products addressed in Section 508 and Canadian toolkit.
Other ICT products may be added, if identified as bought by public administrations.
a forward-looking approach will be taken.  
A list of existing functional accessibility requirements in Member States and internationally
for those ICT products and services within each technical area, particularly those currently in use in public procurement
the requirements will cover the concepts of “Design for All" and “Assistive Technology".  
In each technical area, gaps will be identified where no accessibility requirements exist
suggestions will be provided for developing missing or additional requirements.  
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

10. 1st M 376 Steering Group meeting (Brussels, 23 November 2007)
Deliverable (2/2)
4. A list of existing national, European and international standards and technical specifications (in the sense of Directive 98/34) will be identified which might comply with those requirements.
An assessment will be made on whether the above mentioned requirements can be used as either technical specifications or as criteria for awarding public contracts (in the sense of the Public Procurement Directives).  
5. A proposal will be made for a standardization work programme for the development of requirements and award criteria
that still do not exist or that are not yet standardized or where the existing requirements are not considered adequate or suitable as either technical specification or award criteria.
The work program will provide an indication of the types of standardization deliverables best suited to carry out the work described in phase II of the Mandate, other than for II.1 where an EN is required.
Development in close collaboration with the CEN PT
Cross-approval of deliverables by all three ESOs
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

11. 1st M 376 Steering Group meeting (Brussels, 23 November 2007)
Time plan
September 2007: Start of work, progress reporting to ETSI TC HF
October 2007: Coordination with CEN and ICTSB/DATSCG
November 2007: Release of first public draft TR for comments; three updates scheduled First Steering Group reporting;
February 2008: Progress reporting to ETSI TC HF
March 2008: Interim Progress Report to EC/EFTA
June 2008: Open Workshop; progress reporting to ETSI TC HF
Sept/Oct 2008: Progress reporting to ETSI TC HF; submission of the Final Draft TR, for approval process (end of development work phase)
Formal reporting and closure:
February Final report to ETSI TC HF and publication of the ETSI Technical Report by the ESOs, following joint agreement
March Final Report to the European Commission and EFTA and closure of the project
The M 376 Phase II work will follow.
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

12. Public draft release time plan
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

13. First work session (September 2007)
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

14. Second work session (October 2007)
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

15. Third work session (November 2007)
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

16. Some investigation topics
Forward-looking, broad ICT perspectives
Functional, service-centric focus
Lifecycle approach
How address? Weight of accessibility requirements
Matched to current proceses
SIMAP, CPV codes, practices, 508, Canadian toolkit
Practical experiences, processes, lessons learned?
End user segmentation investigation
business- consumer- corporate, children, etc
Study of national requirements, processes, toolkits, approaches
other available options?
Global liaisons and cross-referencing
Degree of achievable harmonization?
CEN PT coordination
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

17. 1st M 376 Steering Group meeting (Brussels, 23 November 2007)
Coordination and reporting activities: TC HF, CEN/BT/WG 185 (eAccessibility), PT
Home page published on 24th September
3 days after start of work
1st progress report to ETSI TC HF on 26th September
Liaisons initiated during October 2007
1 October 2007, Brussels
CEN PT coordination and activity planning meeting
2 October 2007, Brussels
Presentation to CET/BT/WG185 and EC Officials
23 November 2007, 1st Steering Group meeting
3 December 2007, 2nd progress report to ETSI TC HF
Under consideration and planning: Mobility World 2007, HFT 2008, ITU 2008
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

18. Brussels, 2nd October: Presentation to CET/BT/WG185 and EC Officials
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

19. 1st M 376 Steering Group meeting (Brussels, 23 November 2007)
Next work session(s)
Work always ongoing ( s, DocBox, phone conferences, external information collection, liaisons)
WP reviewed and updated
4th face-to-face STF meeting
January 2008, at ETSI
On the agenda:
The open issues
Liaisons
Comments received
Finish first work package, transfer focus on second
Second public draft
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

20. 1st M 376 Steering Group meeting (Brussels, 23 November 2007)
First public draft
ETSI DTR : ” Human Factors (HF); European accessibility requirements for public procurement of products and services in the ICT domain (European Commission Mandate M 376, Phase 1)”, version 1
Comments until January 10, 2008
ETSI STF333 (M 376)
1st M 376 Steering Group meeting (Brussels, 23 November 2007)

21. THANK YOU!
GA49(07)XX