1. Upgrade to Windows 10: In depth
Microsoft 2016
6/11/ :01 PM
BRK3173
Upgrade to Windows 10: In depth
Pallavi Dheram
Program Manager
Microsoft
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2. Agenda Terminology Common deployment technologies
6/11/ :01 PM
Agenda
Terminology
Common deployment technologies
How feature updates work
Troubleshooting
What’s new in the Anniversary Update
Recap
Q&A
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3. “Updated” terminology
6/11/ :01 PM
“Updated” terminology
Feature Update = Upgrade
New features and functionality
Quality Updates = Updates/servicing fixes
Patches, security fixes, cumulative updates
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4. Common deployment technologies
6/11/ :01 PM
Common deployment technologies
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5. Common deployment techniques
Wipe & load
Backup data
Image customization
Bare metal deployment
Migrate data and apps
Install drivers
Feature Update
In-place migration of apps, data and settings
New devices
Upgrade to new hardware
PC refresh every 3-5 years

6. How feature updates work
6/11/ :01 PM
How feature updates work
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7. Phases of update
Downlevel
Windows RE
First Boot
Second Boot

8. User experience (media-based)
Microsoft 2016
6/11/ :01 PM
User experience (media-based)
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9. User experience (WU-based)
Microsoft 2016
6/11/ :01 PM
User experience (WU-based)
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10. Phase 1: Downlevel Downlevel Windows RE First Boot Second Boot
System requirement checks
Disk space checks
Dynamic Update
Full application and device scan

11. Phase 1: Downlevel Downlevel Windows RE First Boot Second Boot
System requirement checks
CPU
RAM
Disk space in system reserved partition
Mode of operation (safe, audit)
Other checks (Windows to Go, VHD)

12. Phase 1: Downlevel Downlevel Windows RE First Boot Second Boot
System requirement checks
CPU
RAM
Disk space in system reserved partition
Mode of operation (safe, audit)
Other checks (Windows to Go, VHD)
Disk space checks
Ability to use external storage
Minimum space on OS drive needed

13. Phase 1: Downlevel Downlevel Windows RE First Boot Second Boot
System requirement checks
CPU
RAM
Disk space in system reserved partition
Mode of operation (safe, audit)
Other checks (Windows to Go, VHD)
Disk space checks
Ability to use external storage
Minimum space on OS drive needed
Dynamic Update
Latest fixes to Setup
New drivers from Windows Update
Fixes for the new OS

14. Phase 1: Downlevel Downlevel Windows RE First Boot Second Boot
System requirement checks
CPU
RAM
Disk space in system reserved partition
Mode of operation (safe, audit)
Other checks (Windows to Go, VHD)
Disk space checks
Ability to use external storage
Minimum space on OS drive needed
Dynamic Update
Latest fixes to Setup
New drivers from Windows Update
Fixes for the new OS
Full app and device scan
Compatibility DBs carried by Setup
Determine incompatible apps and drivers

15. Phase 1: Downlevel (cont’d)
Windows RE
First Boot
Second Boot
Perform system requirement checks
Perform disk space checks
Dynamic Update
Full application and device scan
Inventory apps, drivers, data and settings
Suspend BitLocker/handle 3rd party encryption

16. Phase 2: Windows RE Downlevel Windows RE First Boot Second Boot
Boot into WinPE-based offline environment
Lay down the new OS
Inject drivers into the new system’s driver store
Gather the old OS into Windows.old

17. Phase 3: First boot Downlevel Windows RE First Boot Second Boot
Specialize the new OS
Install drivers
Migrate apps
Migrate system settings

18. Phase 4: Second boot Downlevel Windows RE First Boot Second Boot
Migrate user settings
Migrate user data
OOBE

19. What’s migrated Migrated Not migrated Apps
Microsoft 2016
6/11/ :01 PM
What’s migrated
Migrated
Not migrated
Apps
Apps compatible with Windows 10
Apps that can be remediated automatically during update
Apps not compatible with Windows 10
Inbox universal apps
Drivers
All drivers compatible with Windows 10
Inbox drivers
Data
All data under user profiles
All data under public folders
N/A
Settings
All settings by default
Settings that are explicitly marked as “don’t migrate”
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20. What blocks the update Applications Drivers
Incompatible with Windows 10 Anniversary Update
No automatic remediation
Drivers
Boot-critical drivers incompatible with Windows 10 Anniversary Update
No new replacement on Windows Update

21. Recovering a machine Rollback: during the feature update
Uninstall: for a limited time after the feature update
Reset: anytime after a feature update

22. Rollback Restores the original OS when the update fails
System-initiated
Available during every phase of the update
Downlevel
Windows RE
First Boot
Second Boot
Boot into old OS
Clean up
Clean up
Boot into Windows RE
Undo update operations
Boot into old OS
Clean up

23. Uninstall “Go back” to the previous OS after a successful update
Microsoft 2016
6/11/ :01 PM
Uninstall
“Go back” to the previous OS after a successful update
User-initiated
Available for 10 days for Windows 10 Anniversary Update
Available for 31 days for Windows 10 November Update
User needs to be an admin
Cannot initiate remotely
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

24. Reset Restores new OS in pristine state User initiated
Available anytime after the update
Apps & settings are not preserved

25. FAQs for feature updates
Microsoft 2016
6/11/ :01 PM
FAQs for feature updates
Do you support cross-architecture feature updates?
No, we don’t support 32-bit to 64-bit conversion during the update.
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

26. FAQs for feature updates
Microsoft 2016
6/11/ :01 PM
FAQs for feature updates
Do you support cross-architecture feature updates?
No, we don’t support 32-bit to 64-bit conversion during the update.
Can you convert BIOS to UEFI during the update?
No, we don’t have support for this today.
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

27. FAQs for feature updates
Microsoft 2016
6/11/ :01 PM
FAQs for feature updates
Do you support cross-architecture feature updates?
No, we don’t support 32-bit to 64-bit conversion during the update.
Can you convert BIOS to UEFI during the update?
No, we don’t have support for this today.
How much free disk space is required to install Windows 10 Anniversary Update?
The exact amount of disk space needed for a feature update varies from machine to machine. It is calculate dynamically during the update, and depends on the hardware and software configuration of the machine.
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28. Troubleshooting 6/11/2018 10:01 PM
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29. Types of update failures
Downlevel failures
Rollbacks

30. Logs Symptom Log Log location Rollbacks, Down-level failures
Setupact.log
$Windows.~BT\Sources\Panther
Rollbacks, Uninstall
$Windows.~BT\Sources\Rollback
OOBE
Windows\Panther\UnattendGC
Post update
Windows\Panther
Mini dumps for fatal errors
Diagerr.xml
Memory dump for bugchecks
Setupmem.dmp

31. Device install logs Symptom Log Log location
Device install information for crashes/hangs
Setupapi.setup.log
Setupapi.offline.log
Setupapi.dev.log
%WinDir%\inf
Device install information on rollback
$Windows.~BT\Sources\Rollback\setupapi

32. Error code – Extended code
Example of a rollback error:
C –
Error code
Extended code 2 17
Phase
Operation

33. Common error codes Microsoft 2016 6/11/2018 10:01 PM Error code
Description
Common causes
Relevant logs
C – 20017
Boot operation in Windows RE
Driver hangs/crashes
Panther/setupact.log
Rollback/setupact.log
Setupcrash.dmp, if it exists
C – 30018
Sysprep operation in first boot
Setupmem.dmp, if it exists
Setupapi.dev.log C
Boot operation in second boot
AV issues, filter drivers, driver crashes
C – 3000D/4000D
Data migration in first/second boot
Disk corruption, access denied errors
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34. Windows 10 Anniversary Update
6/11/ :01 PM
Windows 10 Anniversary Update
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35. Feature update with 3rd party encryption
At Windows 10 launch:
Windows 7/8.x machine
Drives encrypted with BitLocker
Successful update
Drives encrypted with 3rd party software
Failed update

36. Feature update with 3rd party encryption
At Windows 10 November Update:
Windows 7/8.x machine
Drives encrypted with BitLocker
Successful update
Drives encrypted with 3rd party software
Run pre-update script from ISV
Failed update

37. Feature update with 3rd party encryption
Microsoft 2016
6/11/ :01 PM
Feature update with 3rd party encryption
With Windows 10 Anniversary update:
New command line parameter /reflectdrivers
Setup.exe /reflectdrivers <path of folder containing drivers>
Windows 7/8.x machine
Drives encrypted with BitLocker
Successful update
Drives encrypted with 3rd party software
Successful update!!
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

38. Configuration of updates
Commonly used commands
/Auto {Clean | DataOnly | Upgrade}
Automates setup UI and selects migration option
/Compat {IgnoreWarning | ScanOnly}
IgnoreWarnings auto accepts dismissible compat warnings
ScanOnly runs setup through the down-level compat scan
/DynamicUpdate {enable | disable}
Enable or disable downloading updates (default is enabled)
/InstallLangPacks <location>
Auto install language packs during upgrade 
/NoReboot
Use to postpone first reboot during upgrade
Full list is documented below

39. Automatic configuration of updates
New configuration file called setupconfig.ini
Alternative for command line parameters

40. Sample setupconfig.ini
Two available formats:
In command line format:
[Setupconfig]
[CommandLines]
/NoReboot
/ShowOobe None
/Telemetry Enable
/ReflectDrivers <folder containing encryption drivers>
In non-command line format:
[SetupConfig]
NoReboot
ShowOobe=None
Telemetry=Enable
ReflectDrivers=<folder containing encryption drivers>

41. Using setupconfig.ini In WSUS updates: In media updates:
"%systemdrive%\Users\Default\AppData\Local\Microsoft\Windows\WSUS\SetupConfig.ini“
In media updates:
Setup.exe /configfile <path of file>

42. Microsoft 2016
6/11/ :01 PM
Recap
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43. Please evaluate this session
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Please evaluate this session
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44. Questions? Microsoft 2016 6/11/2018 10:01 PM
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45. 6/11/ :01 PM
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

46. Down-level Codes Hex Down-level Phase SetupPhaseUnknown 1
SetupPhaseUnknown 1
SetupPhaseError 2
SetupPhasePreDownload 3
SetupPhaseUnpack 4
SetupPhasePrepare 5
SetupPhaseInstall 6
SetupPhaseFinalize 7
SetupPhasePostFinalize 8
SetupPhaseWelcome 9
SetupPhaseDownload A
SetupPhaseMediaCreate B
SetupPhaseLaunchSetup
Hex
Down-level Sub Phase
SetupSubPhaseUnknown 1
SetupSubPhaseErrorCleanup 2
SetupSubPhaseUnpackDecrypt 3
SetupSubPhaseUnpackExpand 4
SetupSubPhaseRefreshDu 5
SetupSubPhaseProductKey 6
SetupSubPhaseEula 7
SetupSubPhaseCompatRecoveryReq 8
SetupSubPhaseCompatSysReq 9
SetupSubPhaseCompatDownloadReq A
SetupSubPhaseCompatMigChoice B
SetupSubPhaseInstallDu C
SetupSubPhaseCompatInstallReq D
SetupSubPhaseDiskPartition E
SetupSubPhaseInstallMediaLayout F
SetupSubPhaseInstallDeploy 10
SetupSubPhaseInstallMigPackage 11
SetupSubPhaseInstallMigDriver 12
SetupSubPhaseInstallMigData 13
SetupSubPhaseInstallDebuggerOptions 14
SetupSubPhaseInstallFinalize 15
SetupSubPhaseAdvertise 16
SetupSubPhaseGetWebSetupUserInput 17
SetupSubPhaseDownloadMedia 18
SetupSubPhaseLayoutIso 19
SetupSubPhaseLayoutUsb 1A
SetupSubPhaseSummary 1B
SetupSubPhaseDiskSpaceDownloadReq 1C
SetupSubPhaseDiskSpaceInstallReq 1D
SetupSubPhasePkeyGetEdition

47. Rollback Codes Hex Phase 1 2 3 4 5 SP_EXECUTION_UNKNOWN
 Hex
Phase
SP_EXECUTION_UNKNOWN 1
SP_EXECUTION_DOWNLEVEL 2
SP_EXECUTION_SAFE_OS 3
SP_EXECUTION_FIRST_BOOT 4
SP_EXECUTION_OOBE_BOOT 5
SP_EXECUTION_UNINSTALL
 Hex
Operation
SP_EXECUTION_OP_UNKNOWN 1
SP_EXECUTION_OP_COPY_PAYLOAD 2
SP_EXECUTION_OP_DOWNLOAD_UPDATES 3
SP_EXECUTION_OP_INSTALL_UPDATES 4
SP_EXECUTION_OP_INSTALL_RECOVERY_ENVIRONMENT 5
SP_EXECUTION_OP_INSTALL_RECOVERY_IMAGE 6
SP_EXECUTION_OP_REPLICATE_OC 7
SP_EXECUTION_OP_INSTALL_DRVIERS 8
SP_EXECUTION_OP_PREPARE_SAFE_OS 9
SP_EXECUTION_OP_PREPARE_ROLLBACK A
SP_EXECUTION_OP_PREPARE_FIRST_BOOT B
SP_EXECUTION_OP_PREPARE_OOBE_BOOT C
SP_EXECUTION_OP_APPLY_IMAGE D
SP_EXECUTION_OP_MIGRATE_DATE E
SP_EXECUTION_OP_SET_PRODUCT_KEY F
SP_EXECUTION_OP_ADD_UNATTEND
Hex
Operation 10
SP_EXECUTION_OP_ADD_DRIVER 11
SP_EXECUTION_OP_ENABLE_FEATURE 12
SP_EXECUTION_OP_DISABLE_FEATURE 13
SP_EXECUTION_OP_REGISTER_ASYNC_PROCESS 14
SP_EXECUTION_OP_REGISTER_SYNC_PROCESS 15
SP_EXECUTION_OP_CREATE_FILE 16
SP_EXECUTION_OP_CREATE_REGISTRY 17
SP_EXECUTION_OP_BOOT 18
SP_EXECUTION_OP_SYSPREP 19
SP_EXECUTION_OP_OOBE 1A
SP_EXECUTION_OP_BEGIN_FIRST_BOOT 1B
SP_EXECUTION_OP_END_FIRST_BOOT 1C
SP_EXECUTION_OP_BEGIN_OOBE_BOOT 1D
SP_EXECUTION_OP_END_OOBE_BOOT 1E
SP_EXECUTION_OP_PRE_OOBE 1F
SP_EXECUTION_OP_POST_OOBE 20
SP_EXECUTION_OP_ADD_PROVISIONING_PACKAGE

48. Workarounds for rollback issues
Boot into media and check if disk is readable
If not, disk corruption could be an issue or a BIOS update is required
If yes, then the update process might be causing BCD corruption or a bad driver is being reflected
C – 30018
If there was a hang and manual reboot, there won’t be a memory dump
Setupapi.dev.log can help identify the culprit
Look in the device install log for a driver section that was opened by never closed
<ins> tag in the section indicates that it was never closed
Look for a driver in the “Core device install” phase in that section
Try updating after removing the driver
If there was a crash, look for a setupmem.dmp

49. Workarounds for rollback issues
Try upgrade with the clean boot option
C – 3000D/4000D
Could be disk corruption or an access denied error
Run chkdsk to check for corruption
For an access denied error, the log file should tell you what file caused it
Retry update after removing the file

50. Help links
Troubleshoot common Windows 10 upgrade errors