1. Presented by Jenifer Lambert
It’s Okay to Be the Boss
Presented by Jenifer Lambert

7. A Boss is Not a Parent You don’t fire your kids.
Love for your kids is unconditional.
Your employees already have parents.
Treat your employees like kids and…

8. Your issues with your employees are 100% your issues.

9. Let’s Start With a New Premise
Your employees are adults.
They want to be successful.
You’re in charge.

10. Hiring

11. ”If you want a long happy marriage, pick the right person.”

12. Which horse do you like?

13. Hire For Results
KPI
"Do"
"Done"
KSAs
Who

14. Start with KPIs
What business result does a recruiter need to produce for your business to stay employed?

15. KPI
"Do"
"Done"
KSAs
Who

16. What do I need to do to hit my KPI’s?
Initiate contact
Hit sales goals
Make connections
Build trust
Excellent communication…

17. Where’s the Evidence? Work history Demonstrations Testing
Behavioral interview

18. KPI
"Do"
"Done"
KSAs
Who

19. Train to Win

20. Word of Caution
Don’t overdelegate or abdicate training!

21. “The responsibility of the trainer isn’t just to make sure training is delivered but to make sure that training is absorbed.”
--Someone smarter than me

22. Go Do
Report Back
Praise/
Correct
Teach Skill

23. Thoughts on Training Training IS your job. Train to a result.
Doing the work is part of the training.
Build skill on top of skill.
Resist the urge to overdemonstrate

24. The Power of Praise
Immediate
Specific
Impact
Effort not just outcome

25. The Power of Honesty
Honest feedback is the moral obligation of leader.

26. Performance Management

28. Meeting Rhythm
Daily plan & priorities
Weekly 1/1
Weekly KPI review

29. Planning is a Skill
Written
Daily
Prioritized
Non-negotiable

30. Weekly 1/1
Training
Coaching
Praise
Big Picture
Two-Way Agenda

31. Weekly KPI Review
Self-Reported
Visible
Public

32. A Word About Open Door Policies
Create “Office Hours”
Make appointments with yourself.
You reward with attention.

33. “Off Boarding” Is it Time? Aptitude or effort?
Know your Achilles Heel.

34. Activity Everyone should have 3 sheets of blank paper.
Everyone should have a pen.
Have fun!
Draw a happy pig.

35. Draw a Happy Pig

36. Draw a Better Happy Pig

37. Draw an Even Better Happy Pig

38. Your team is a direct reflection on you as a leader.