1. Wiki Central: Collaboration Across Campus
Self-Hosted Wiki Solutions
EDUCAUSE SWRC2009
Presented by:
Mitchell Green
E-Learning Systems Administrator
Sonya Watkins
Director, Technology Resources
Copyright: University of Central Oklahoma

2. University of Central Oklahoma
Beautiful Campus
Home of the Bronchos
Academy of Contemporary Music a.k.a. UCO
Central Six tenets of transformative learning
Discipline Knowledge
Leadership
Problem Solving (Research, Scholarly and Creative Activities)
Service Learning and Civic Engagement
Global and Cultural Competencies
Health and Wellness
The University of Central Oklahoma is the Leadership university, delivering education based on our shared values of Community, Character and Civility.
Copyright: University of Central Oklahoma

3. University of Central Oklahoma
Metropolitan University, Edmond, OK
Carnegie Classification: MA I - Master’s Colleges and Universities I
Students
800+ Faculty (Full-time/Part-time)
740+ Staff (Full-time/Part-time)
45 Central IT Staff
Copyright: University of Central Oklahoma

4. Copyright: University of Central Oklahoma
Issue:
Develop a Publicized
University Glossary of Terms
Discussions at the executive level revealed that the campus community used terminology that was neither consistent nor comprehensive across divisions.  How can a unified environment be created by developing and publicizing a glossary of terms that promotes collaboration and a true UNI-versity?
Copyright: University of Central Oklahoma

5. Copyright: University of Central Oklahoma
Options
Traditional Website? Technology already in place, but issues with…
Ownership
Editorship
Accuracy
Web 2.0 technologies e.g. wikis? Technology not in place, however we had…
IT workshops featuring Web 2.0 technologies
Faculty interest
Strategic plan for use of innovative technologies
Initially a traditional web site was proposed as a solution for a campus glossary of terms.  Challenges immediately arose regarding ownership, editorship, maintenance and accuracy.  Further examination identified wikis as a potential solution.
Copyright: University of Central Oklahoma

6. Copyright: University of Central Oklahoma
Wiki Definition
Source: Wikipedia
A wiki (Hawaiian word for "fast“) is a page or collection of Web pages designed to enable anyone who accesses it to contribute or modify content, using a simplified markup language.
Used to create collaborative websites and to power community websites.
Easy to use, no knowledge of programming required.
Copyright: University of Central Oklahoma

7. Copyright: University of Central Oklahoma
Project Team
IT Stakeholders (technical requirements)
Instructional Technologists
System Administrators
Web Administrators
Others
University Community (end-user features)
Faculty Members
Staff Members
A core team consisting of academic technologists, system administrators, web administrators, and other IT stakeholders was developed to identify technical requirements.  There was also an investigation of the current usage of subscription based wikis in limited areas on campus.  The team focus was expanded to receive input from these areas and the university community at-large regarding important end-user features. 
Looking beyond the initial requirements, the UCO Office of Information Technology, in partnership with the Faculty Enhancement Center, presented "Enhanced Student Learning with Web 2.0" during the university's Faculty Enhancement Day.  A buzz was created about using these types of tools for learning.  Support was given to initiate a project for university-wide solution.
Copyright: University of Central Oklahoma

8. Wiki Solution Requirements
Must be…
Hosted on UCO campus
Geared toward education
Easy to use
Feature rich
Able to have public and private pages
Integrated with current university systems
Secure
Cost effective (software, hardware, resources)
Copyright: University of Central Oklahoma

9. Copyright: University of Central Oklahoma
Top 3 Choices
SocialText
Jive Clearspace
Atlassian Confluence (selected for UCO)
Copyright: University of Central Oklahoma

10. Atlassian Confluence v2.7
Platform: Solaris
Database: Oracle
Authentication: Active Directory
Access Control
Hierarchy/Groups
Policies and Procedures:
Public vs. Private
Authorized Users
Usage Policy
Training

11. Copyright: University of Central Oklahoma
Wiki Central
End Result – Wiki Central
Brand name for UCO-hosted Wiki
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12. Copyright: University of Central Oklahoma
Structure
Wiki Central
University of Central Oklahoma Branded Wiki Solution
Bronchopedia
University Glossary of Terms
Other Spaces
Learn
Team/Research/Collaboration
Division/Department
Copyright: University of Central Oklahoma

13. Copyright: University of Central Oklahoma
Learn Space
This is an example of one of our most active wiki spaces.
This is a page in one of the ART class wiki homepages. Students use the wiki functions to write an essay on a particular piece of artwork. The instructor is able to change the page directly, allowing the student to view the edits. They are also allowed to comment on the paper or allow other students to view and make suggestions.
Copyright: University of Central Oklahoma

14. Team or Collaboration Space
This an example of a Team collaboration that is not a class.
This wiki is a space for one of our biology professors and his research assistants to gather thoughts, post notes or discuss upcoming events regarding their research project. Unlike traditional classes, this wiki remains up semester to semester with the material that has been collected.
Copyright: University of Central Oklahoma

15. Copyright: University of Central Oklahoma
Division Space - (OIT)
This is an example of using the wiki system for a Information Technology Division purpose.
We use the system to publish and revise our Change Management documents, it works very well since it is a localized, shareable space, users are able to add comments and make revisions as necessary.
Copyright: University of Central Oklahoma

16. Copyright: University of Central Oklahoma
Benefits
Break down barriers to communication and collaboration
Decrease in number of s
Central repository for sharing information
Easy and open access
Enhance Learning Environments
Collaboration
Instructor Feedback
Peer Review
Spontaneous and Innovative Usage
Copyright: University of Central Oklahoma

17. Challenges and Lessons Learned
Getting comfortable with new technology
Encouraging collaborative content development
Overcoming misconceptions about wikis (Wiki ≠ Wikipedia)
Adoption cannot be forced
Innovation - surprise how users use wikis
Copyright: University of Central Oklahoma

18. Copyright: University of Central Oklahoma
Take Aways
Wikis are a great collaborative tool
Look beyond the initial scope
Identify additional uses or benefits
Plan, but be flexible
Access, Control, Naming Conventions
Outside Users
Establish good procedures
Openness supports adoption
Virtual “Barn Raising”
Train and market
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19. Copyright: University of Central Oklahoma
Resources
Wiki Central
21 days of Wiki Adoption
WikiPedia Article – Comparison of Software
Atlassian Confluence
Copyright: University of Central Oklahoma

20. Copyright: University of Central Oklahoma
Q & A Session
Mitchell Green E-Learning Systems Administrator Sonya Watkins Director, Technology Resources University of Central Oklahoma 100 N. University Drive, Edmond, Oklahoma |
Copyright: University of Central Oklahoma

21. Thank you. Mitchell Green Sonya Watkins University of Central Oklahoma
E-Learning Systems Administrator
Sonya Watkins
Director, Technology Resources
University of Central Oklahoma
100 N. University Drive, Edmond, Oklahoma 73034 |
Copyright: University of Central Oklahoma