1. Engaging Energy Consumers Energy Action, Fuel Poverty & Climate Action Conference - March Aoife MacEvilly Commissioner for Energy Regulation Regulating Water, Energy and Energy Safety in the Public Interest

2. CER Strategic Goals To ensure that:
energy and gas are safely supplied,
the lights stay on,
the gas continues to flow,
reliable supply of clean water and efficient treatment of wastewater,
the prices charged are fair and reasonable
regulation is best international practice.
Protect consumers - Ensure regulatory stability, predictability and investment certainty

3. Ireland’s Transition to a Low Carbon Energy Future
Subjective selection of words from White Paper
2030/50 requires us to think very differently; its not just about renewables and energy efficiency
Policy-makers need to consider heating and transport, agriculture and land use
Questions for CER are: How can energy markets and networks facilitate this?
What do we need to do differently?

4. Transforming Energy Markets
Design markets to deliver decarbonisation at least cost
Smart meters link wholesale and retail markets, incentivise consumer behaviour
New technology to solve problems for consumers
I-SEM and DS3
Energy
Capacity
System Services

5. EU Clean Energy Package “New deal for consumers”

6. Is Competition Working for Consumers?
CER Retail Market Review Feb 2017 “Many benefits, particularly for active customers” BUT
Consumers not on best tariffs
Most
Have never switched or considered switching
Over 50%
Understanding of the market or offers available
Low

7. Better Simpler Information Consumer Focussed Choice Smart Home
We can do better!
Better
Simpler
Information
Consumer
Focussed
Choice
Smart Home
Technology

8. National Smart Metering Programme High Level Design

9. National Smart Metering Programme
Reduce energy usage & bills
Reduce emissions
Encourage Energy Efficiency
Better switching process
Better supplier offers
Accurate Bills
Up-to-date information
Enhance Competition & Customer Experience

10. National Smart Metering Programme
Reduce peak demand
Time of Use or dynamic tariffs
Smart home technology
Peak Load Management
Help meet our 40% targets
Be a Prosumer!
Support Renewable
Electricity
Eliminate meter reads
No more estimated bills!
Better fault monitoring
Improve Network Services

11. Consumer Policy – Data Protection
‘Privacy by Design’
Privacy Impact Assessment
Engagement with Data Protection Commissioner
Information Security:
‘Security by Design’
E2E Risk Assessment smart metering solution with Risk Treatment Plan
Ongoing engagement with newly established National Cyber Security Centre

12. Consumer Policy - Time of Use Tariffs
No ‘big bang’ approach - customer choice
Strengthening tariff choice and competition
More flexible than current Day/Night rate meters
Consumers can use electricity at cheaper times
Complements integration of renewables, EVs, etc.
Sustainable cost reductions across the electricity system
Eventually, ToU tariffs will become the norm in the market

13. National Smart Metering Project
Phase 1:
Trials & CBA
Phase 2:
High Level Design
Phase 3:
Detailed Design & Procurement
Phase 4:
Build & Test
Phase 5:
Deployment

14. Thank You 3