1. RDS and State Grant Portal Update
Presenters: Shannon Byers
Traci Mitchell
Spring Conference April , 2017

2. Spring Conference April 9 - 12, 2017
RDS Purpose
The Residency Determination Service (RDS) is a centralized residency service for all students seeking admission to, and in-state tuition rate at, a North Carolina public College or University and for students seeking to be eligible for the North Carolina state grant as part of their state financial aid package.
Spring Conference April , 2017

3. Spring Conference April 9 - 12, 2017
RDS Purpose
Students use one residency determination to seek in state tuition to North Carolina public schools and to establish eligibility for in state financial aid.
Residency Determination Service streamlines the process to determine residency through a standardized online interview process accessible from campus admission applications, CFNC, and directly on the RDS website.
Spring Conference April , 2017

4. Spring Conference April 9 - 12, 2017
RDS Update
Just over 27,000 students have used RDS (4/3/17)
27,324 initial considerations
1,387 reconsiderations
823 RDS appeals
All numbers include active, in process, under review, or closed determinations
RDS Call Center has received 7,635 calls (4/3/17)
16 seconds – average hold
5:40 – average handle (includes wrap-up)
Spring Conference April , 2017

5. Spring Conference April 9 - 12, 2017
RDS Update - Age
Spring Conference April , 2017

6. RDS Deployment Schedule
Campuses
December 5, 2016 to March 2, 2017
NCICU -- Need Based Scholarship Recipients
All UNC Campuses
February 13 to March 13
Randolph CC
Alamance CC
Central Piedmont CC
Forsyth TCC
Guilford TCC
April 2017 to October 2017
All remaining Community Colleges in a series of 5 Groups
Approximately colleges in each group
Spring Conference April , 2017

7. RDS and the State Grants Portal
No “grace period” in residency eligibility for grant consideration
Grant dollars go ONLY to NC residents
RDS is authority for residency eligibility for grant consideration
If school has information that student is “non-resident” of NC, school must report student as “ineligible” for grant in current term
Spring Conference April , 2017

8. Spring Conference April 9 - 12, 2017
Transitional Period
Goes through Academic Year
Is needed because we are using a combination of RDS and School determined residency; Grant system does not know if school has already determined
During this time, an RDS result of Y, and Continuous Granting flags on the portal are informational; only the college knows if the campus made a determination prior to RDS implementation. NOTE: An RDS result of ‘N’ effective prior to the Hold Harmless Date will result in grant removal.
Spring Conference April , 2017

9. After Transition Period
Transition Period is through
Beginning in , student must have received state grants in the prior year (17-18) or they must complete RDS to receive state grants
Spring Conference April , 2017

10. Residency Related Flags in Portal
RDS Flag: Y (yes)= in-state N (no)= out-of-state U(unknown)=student has not completed RDS RDS Val Flag: The RDS result of Y or N has been validated (student has returned requested documents or validation has been completed). Validated determinations are final unless the student seeks reconsideration or appeal.
Spring Conference April , 2017

11. Residency Related Flags in Portal
CGF Flag: Continuous Granting Flag. This flag set to Y indicates a student has received state grants at your college in at least one of the past two semesters and therefore has already been determined to be a NC resident
Y = student has received state grants at your college in at least one of the past two major terms (fall, winter, spring).
N = student has not received a state grant at your college for the past two terms.
Spring Conference April , 2017

12. Residency Related Flags in Portal
Residency Discrepancy Flag: If this flag is set to a Y, CFI has found a negative discrepancy related to residency and removed the student’s state grant
A student may be flagged for discrepant information if:
The student completes RDS and is found to be non-resident (RDS flag also flips to ‘N’)
The student updates the FAFSA to show non-NC residency
Spring Conference April , 2017

13. Residency Discrepancy
If CFI finds a negative discrepancy related to residency for a grant eligible student:
The residency discrepancy flag is set to Y
An alert is placed on the dashboard
If the grant that was removed has had funds disbursed to the school:
alert to school
Create adjustment record on grants portal
Spring Conference April , 2017

14. Residency Discrepancy
If a student with a residency discrepancy clears the issue by:
Submitting a FAFSA correction or
Requesting appeal or reconsideration through RDS and being determined to be an NC resident
CFI will:
Put alert on dashboard that the grant has been restored
Send notification that grant is restored
Spring Conference April , 2017

15. Residency Discrepancy – Hold Harmless Dates
Fall: 10/1
Spring: 3/1
Negative discrepancy information effective after the Hold Harmless date will not affect the student for that term, but it will affect the next term. The Effective Date is the date the student started the RDS process.
Spring Conference April , 2017

16. Alert on Dashboard - Grant Removed
Student data in this presentation does not contain actual student information.
Spring Conference April , 2017

17. Alert on Dashboard – Grant Reinstated
Spring Conference April , 2017

18. Residency Discrepancy Email Alerts
alert occurs when:
A student’s grant is removed AFTER funds have already disbursed to the college
A student’s grant is reinstated after being removed due to adverse residency information.
Spring Conference April , 2017

19. Residency Discrepancy Email Alerts
To receive alerts, School Contacts should add the Residency Conflict and/or Residency Conflict Resolved notifications to their Contact Profile.
Spring Conference April , 2017

20. Residency Discrepancy Email Alerts
To receive alerts, School Contacts should add the Residency Conflict and/or Residency Conflict Resolved notifications to their Contact Profile.
Spring Conference April , 2017

21. Residency Discrepancy Report
Spring Conference April , 2017

22. Residency Changes Report
Spring Conference April , 2017

23. Residency Changes Report
Change Date is the date the Current RDS or the RDS Val flag was last changed. Effective date of RDS Result is the date the student began RDS.
Export to reports
Spring Conference April , 2017

24. Residency In-State Report
RDS Expiration date: Only significant if the expiration date is near, and student has not received state grants at your college in the past two major terms.
Export to reports
Spring Conference April , 2017

25. Spring Conference April 9 - 12, 2017
Q & A
Spring Conference April , 2017

26. NCASFAA would like to thank our Professional Affiliates!
Spring Conference April , 2017