1. Aragon HA
Formerly MacIntyre Housing Association

2. Who are Aragon Supported Living ?
Formed by MacIntyre Care in the 1990s Originally named Macintyre Housing
Became a subsidiary of Aragon Housing Association in 2000 and in became part of the Grand Union Housing Group. April 2016 now known as Aragon HA
An exempt charity developing and managing high quality accommodation for adults with learning disabilities and other support needs
Projects range from highly specialised schemes developed around individual needs to conventional self-contained flats with housing association tenancies
Housing management geared to the distinct needs of the individual and
tenants are able to lead diverse and fulfilling lives.
Aragon SL works well with partner agencies to develop practical, innovative and cost effective alternatives to residential and hospital care.
merge took place April 2016, no change other than name, business as usual

3. What makes Aragon SL special?
We work directly with tenants on housing support issues and in partnership with others in providing support.
We provide individualised pictorial information for each tenant.
We meet all our tenants to listen to their concerns and respond to them on a
regular basis.
We involve family and other carers in our plans for the future.
Aragon Supported Living

4. What can we do? Build highly specialised buildings.
Provide ‘normal’ everyday tenancies and homes.
Provide individualised supported housing management.
Encourage tenants to give us their views and to take part in
decision making.
Help find the right housing solution for people in need of support.
Encourage independent and informed choice for all our tenants.

5. What do we do? Housing for who? How do they qualify? Over 18 years old
Have a support need
Be known to the local social services team with a named social worker
Accommodation for a range of varying support needs
Living independently
Managing their own lives
Long term – with support!
Aragon Housing Association provides the following services
Supported Living Schemes for people with a learning and/or physical disability (we offer both self contained and shared accommodation)
Registered Care for adults with a learning disability
Supported Living for adults experiencing mental ill health
Supported Living for women and their children who are fleeing domestic abuse

6. The role of the Supported Housing Officer
The Supported Housing Officer will…
Agree and review support plans
Support the tenants as per the agreed support plan
Assist with claiming welfare benefits
Create a budget plan
Ensure repairs are reported and completed to a good standard
Support to stay safe and secure within and outside of your home. To support you to report worries and concerns under safeguarding guidelines.
Assist with understanding the rules of the tenancy agreement and support with being a good neighbour.
To have regular meetings to discuss what is good or bad about the service or scheme.
To liaise with you, your families or advocates to enable choices are made and to manage positive risks.

7. The role of the Supported Housing Officer
The Supported Housing Officer Cannot…
Offer nursing to tenants
Administer medication
Cook meals
Clean tenants properties
Collect benefits, prescriptions, or go shopping for tenants (except in an emergency and with prior agreement of their line manager)
When the usual Supported Housing Officer is unavailable…
‘Buddy’ system in operation for office hours

8. Where we cover Bedfordshire 23 schemes Lincolnshire 1 scheme
Herefordshire 1 scheme
Cambridgeshire 1 scheme
Oxfordshire 2 schemes
Hertfordshire schemes
Kent 1 scheme
Buckinghamshire schemes + 26 schemes in MK
London schemes
698 residents, 91 schemes, 9 counties

9. Repairs Service
Property repairs are dealt with by Customer Services teams at both Aragon Housing Association (AHA) and South Northants Homes (SNH).
Any properties situated in Milton Keynes, Cambridgeshire and Lincolnshire are covered by SNH. In addition to this SNH also cover schemes at Coventry Road in Bedford & Edward Street and Beech Close in Dunstable.
AHA deal with all other MHA properties.

10. Where we are expanding
We are always looking for opportunities to expand….
We are currently working in partnership with: -
Hertfordshire County Council
Central Bedfordshire Council
Milton Keynes Council
Luton Borough Council
North Hertfordshire Home
The Epilepsy Society
To look at providing new accommodation solutions for people requiring
support.

11. Assistant Director, Housing and Support Supported Housing Manager
Managing Director
Aileen Evans
Assistant Director, Housing and Support
Services
Deborah Stuart
Project Surveyor
Jon Potts
Kim Wharton PA
Rachel Mannings
Admin Support
Supported Employment
Admin. Asst
Eric Clark
Supported Housing Manager
Jayne Roycroft
Team Leader
Anne-Michelle Collins
SHO
Marcus Olozulu
SHO Carol Newbound
SHO Gina Rockall
SHO Becky Bloomfield
SHO Sheena Howe
SHO Chris Fletcher
SHO Emma Sullivan
SHO Jane Thomas