1. Bridging the Gap after Hospitalization: Providing Phone Follow-up
Melissa Tracy, PhD
NYS implementation of the National Strategy for Suicide Prevention

2. Use of data in phone follow-up
Evaluation of hospital referrals
Evaluation of crisis services follow-up

3. Data reported by hospitals
Data reported monthly for all discharges
Number screened for suicide risk
Number eligible for phone follow-up
Number offered phone follow-up
Number who consented to referral
Number who refused

4. Data reported by crisis services
Data reported monthly for all referrals
Number referred
Number successfully contacted
Average number of days to first successful contact
From date of discharge
From date of referral
Average number of successful contacts per individual
Total number of successful contacts made
Number of individuals receiving phone follow-up

5. Data reported by hospitals/crisis services
Total numbers
By gender
By sexual orientation
By race
By ethnicity
By preferred language
By age group
By veteran status
By homeless status

6. Logistics of data reporting
Data collection forms developed and sent to sites
Data dictionary also included to standardize reporting
Data reports are submitted by sites the first week of the month for the previous month
Monthly phone calls with sites to review data

7. Data collection form: hospitals

8. Data dictionary: hospitals

9. Data collection form: crisis services

10. Data dictionary: crisis services

11. Year-to-date results Losing eligible individuals…
32.8% of those referred for phone follow-up
12.7% of those eligible for phone follow-up
7.3% of those eligible for phone follow-up

12. Year-to-date results 26.0% of those referred for phone follow-up
22.6% of those eligible for phone follow-up
11.4% of those eligible for phone follow-up

13. Referrals among hospital discharges

14. Referrals among hospital discharges

15. Referrals among crisis services

16. Referrals among crisis services

17. Summary Communication with sites is key for data collection
Data reporting protocol
Standardization of data reported
Data reporting helped to identify successes and challenges in uptake of phone follow-up