1. Community Engagement

2. Pillars of Community Engagament
Presentation Outline
Pillars of Community Engagament
Matsapha Context Community Engagement
Challenges & Opportunities 1 2 3

3. Pillars of Community Engagement

4. Definition
planned process with the specific purpose of working with identified groups of people, to address issues affecting their well-being
the connections between governments, citizens and communities on a range of policy, program and service issues

5. Principles Continuous Improvement Transparency Inclusiveness
Resourcing
Evaluation
Timeliness
Feedback
Diversity
Integrity
Clarity

6. Role Players
Community
Councilors
Executive

7. Consultation Pillars

8. Matsapha Community Engagement

9. Enabling Legislation & Policy
Urban Government Act 1969
Part IX - Municipal Funds
Rating Act 1995
Part II – Rating of Immovable Property
Part III - Valuation
Part IV - Assessment And Collection Of Rates
Integrated Development Plan
Matsapha Community Consultation & Engagement Policy

10. Matsapha Approach - Fragmentation
Land Use / Categories
Number Of
Contribution Rates
Industrial
426
48.06%
Commercial 64
5.7%
Residential
657
14.7%
Commercial Residential 14
1.67%
Large Scale Farming 8
0.6%
Small Scale Farming 41
1.53%
Government
128
27.35
Staff Housing 16
0.31%
Total
1 354
100%

11. Fragmentation
Engagement differs for the different stakeholders stated above:
Business Federations
Rate Payers Associations
Wards
Community committees

12. Challenges & Opportunities

13. Challenges Low attendance Lack of civic education
Rate payers residing outside the country
Communication failure due to sending representatives
Misconception – Objecting / submitting means that view ill be adopted

14. Opportunity The following opportunities can be made possible:
Tapping into popular communication mediums;
Forums to complement town’s programmes;
Strengthening of existing policies and plans;
Grouping of stakeholders according to sector during meetings e.g. residential, food handlers, manufacturers.

15. Information Sharing Techniques
News Letter, seminars and training workshops, media publications, facebook, twitter, instagram, annual performance report, website, audit report, IDP & Budget submissions, sms, ward meetings, whatsapp, etc.

16. Conclusion Effective community engagement will lead to:
Better informed decisions;
Greater understanding of decisions made through and inclusive process;
Increased capacity for the community and Councilors, develop skill and confidence in collaborative engagement and decision making processes.

17. Thank You