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Xtify Management and Administration
© Copyright IBM Corp. 2012
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Customer Onboarding and Software Service Provider (SSP) Partner’s Role
Xtify Service Transition Plan and SSP Partner’s Role How to Triage Xtify Support Issues © Copyright IBM Corp. 2012
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Lesson 1 Customer Onboarding and the Software Service Provider (SSP) Partner’s Role © Copyright IBM Corp. 2012
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Lesson objectives This lesson is designed to enable you to:
© Copyright IBM Corp. 2012
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<Topic> (#) <Lead-in sentence> First level bullet
Second level Third level Fourth level Fifth level © Copyright IBM Corp. 2012
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<Question> Option 1 Option 2 Option 3 True False
© Copyright IBM Corp. 2012
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Checkpoint solutions <Question> Correct Answer
© Copyright IBM Corp. 2012
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Demonstrations Demonstration title 1 Demonstration title 2
© Copyright IBM Corp. 2012
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Questions © Copyright IBM Corp. 2012
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Xtify Services Transition Plan and the SPSS Partner’s Role
Lesson 2 Xtify Services Transition Plan and the SPSS Partner’s Role © Copyright IBM Corp. 2012
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Lesson objectives This lesson is designed to enable you to:
© Copyright IBM Corp. 2012
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<Topic> (#) <Lead-in sentence> First level bullet
Second level Third level Fourth level Fifth level © Copyright IBM Corp. 2012
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<Question> Option 1 Option 2 Option 3 True False
© Copyright IBM Corp. 2012
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Checkpoint solutions <Question> Correct Answer
© Copyright IBM Corp. 2012
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Demonstrations Demonstration title 1 Demonstration title 2
© Copyright IBM Corp. 2012
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Questions © Copyright IBM Corp. 2012
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How to Triage Xtify Support Issues
Lesson 3 How to Triage Xtify Support Issues © Copyright IBM Corp. 2012
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Lesson objectives This lesson is designed to enable you to:
© Copyright IBM Corp. 2012
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<Topic> (#) <Lead-in sentence> First level bullet
Second level Third level Fourth level Fifth level © Copyright IBM Corp. 2012
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<Question> Option 1 Option 2 Option 3 True False
© Copyright IBM Corp. 2012
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Checkpoint solutions <Question> Correct Answer
© Copyright IBM Corp. 2012
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Demonstrations Demonstration title 1 Demonstration title 2
© Copyright IBM Corp. 2012
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Exercise Walkthrough of an Issue with a Solution
© Copyright IBM Corp. 2012
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Exercise review <Recollection of exercise steps>
© Copyright IBM Corp. 2012
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Questions © Copyright IBM Corp. 2012
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