1. Unit 10 Communication, Collaboration, and Safety
Living Online
Unit 10
Communication, Collaboration, and Safety

2. Objectives Define time-shifted & real-time communication methods
Describe the features & proper use of blogging, text messaging, and chatting
Describe the features & proper use of social media sites
Identify advantages & disadvantages of electronic communication
Identify guidelines for creating effective personal and professional electronic communication

3. Time-Shifting Communication
Delay between transmission & receipt of info
Blog, , Discussion/Bulletin Board
What’s the purpose of a blog?
Post a diary, journal, etc.
Your observations or opinions
Can be used for marketing products
Purpose of a Blog- post diary/journal/observations/opinions/marketing
Tags- used in a blog to simplify & help the search process

4. Netiquette
Following good manners & behavior when communicating over electronic media
Netiquette rules when blogging:
Write original content (DO NOT PLAGIARIZE)
Proofread & check for spelling/grammar
Respond to those who comment
Give credit when quoting others/link to them
Use kind & polite words when commenting
Avoid negative

5. Real-time Communications
Text Messaging/Instant Messaging (IM)
SMS (short message service)-up to 160 characters
MMS (multimedia message service)- longer messages split up
iMessage
Chat Room
VoIP (Phone calls over Internet)
Podcast
Web conference (presentation over Internet)
Video conference (audio/video over Internet)
VoIP- Skype; need microphone/webcam

6. Real-time Communications
Social Media Sites
Keep in touch with friends, find people with similar interests, build relationships online
Facebook, Twitter, Instagram, YouTube, Google+, LinkedIn
Most have privacy settings

7. Social Media Privacy Settings
What privacy settings are there usually?
Who can see your posts
Making your name available to the search
Being invisible
Can others tag you
Authorization of trusted apps and web sites

8. Review- 4Q What’s the limit on characters in an SMS?
160
What’s the purpose of a blog?
To post your opinion
What’s the difference between SMS and MMS?
MMS has photo/audio/video
What’s the difference between a web conference and a video conference?
Web conference is presentation & audio; video has camera to also show you/people

9. Project Netiquette & rules for communication
Each group will list rules for their given communication method
Rules for: , texting, chatting, web/video conference, video chats, social media

10. Advantages of Electronic Communication
Connect to people worldwide
Fast speed
Many are low cost/free
Access from various devices, cell, or computer
Transmit text, graphics, video, audio
Forwarding of messages can be done
Collaborate & share documents
You can keep track of sites visited
Stored on your computer
One to one popular:

11. Disadvantages of Electronic Communication
Misconception of your message
Misuse of your message
Confidential & sensitive info can be hacked
Electronic paper trail left
Lack of physical presence can damage relationships

12. Problems with Electronic Communication: Email Issues
Attachments
Size may be too big/too many
Virus
Blocked by program
Delivery Failure
Bounced
Mistyped address
Virus detected/spam filter
You’ve been blocked by receiver
Their mailbox is full

13. Problems with Electronic Communication: Paper Trail
Written record or history
Can be used in legal cases
You may need proof
can provide that
Phone/audio conferences can’t

14. Problems w/ Electronic Comm.: Hasty Responses
Say something you wish you could take back
You get an that makes you angry
Discuss with someone/calm down
Write & leave out To: address until sure
Save as draft & wait a day
Reply, Reply All
Proper spelling & grammar

15. Effective Communications
Is face to face better than electronic?
Is better than phone call?
Should it be formal or informal?
Content, tone, format must be appropriate for the audience
Respond to message promptly

16. Following Standards Statements & info you publish can harm people
Flaming (bashing)
Intense, online verbal argument
Cyberbullying
Using Internet to harass, threaten, embarrass a person
Slander
Verbally making false statements about someone
Libel
Written false statements about a person
General Slander Examples (Oral false statements)
Telling someone that a certain person has a sexually transmitted disease
Relating to someone that a husband is cheating on his wife
Saying a doctor has fake diplomas on his wall
An employer claiming an employee stole equipment  
Stating that a severed finger was found in the soup at a restaurant 
Accusing someone of stealing your television
Saying Linda had an affair with a company executive to get a promotion
Claiming the business owners participated in unethical and illegal activities
Telling someone that a person cheated on his taxes
Saying a restaurant is serving meat from dogs
Claiming that someone is gay, lesbian or bisexual
Relating that someone is incompetent at their job
Accusing a celebrity of having a threesome with a man and a woman
Celebrity Slander Examples
When blood was found in the tub at the Intercontinental Hotel in London , a housekeeper claimed Lady Gaga bathed in blood as a part of a Satanic ritual.
Casino mogul Steve Wynn was slandered by Joe Francis, founder of “Girls Gone Wild.” He claimed Mr. Wynn threatened to kill him because of a gambling debt.            
David Beckham’s libel and slander lawsuit against In Touch magazine involved a story that he had cheated on his wife with a prostitute.
Jerry Seinfeld made comments on the David Letterman show about Missy Chase Lapine. He said Lapine was a "nut job" and "a wacko" for saying his wife had plagiarized her cookbook, Deceptively Delicious: Simple Secrets to Getting Your Kids Eating Good Food.
An attorney for Anna Nicole Smith’s mother suggested Howard Stern was involved in Anna’s death.
David Schwimmer won a lawsuit against former Hollywood fund-raiser Aaron Tonken, who said he asked for two Rolex watches in payment for his attendance at a charity affair.
Sharon Stone sued her plastic surgeon Renato Calabria for allegations that he told several magazines that she had a facelift.

17. Online Safety Tips for Teens
Quizzes

18. Review- 3Q
What is it called when you are intentionally hostile & insulting with someone online?
Flaming
A fellow student says at graduation on the microphone that you have an STD. This is not really true. What is this called?
Slander
A fake Facebook page is made up with your name, picture, and info that says you do drugs. It’s not true. What is this called?
Libel

19. Which is Best?

20. Unwanted
Spam
Unsolicited ads
Don’t reply to junk s
Typically, an message is sent to multiple recipients who did not ask to receive it.
messages are not considered spam if a user has signed up to receive them.

21. Spam Spammers collect email addresses from: Spam:
Chatrooms, websites, customer lists, viruses getting them from your address book, other spammers that sell lists
Spam:
Advertises products & services that may not be real
Collects addresses to sell to other spammers
May put malware on your PC
One of the problems with spam, and the reason why there is so much of it, is that it is so easy to create. ­
You could easily become a spammer yourself. Let's say that you have a recipe from your grandmother for the best blueberry muffins ever created. A friend suggests that you sell the recipe for $5.
You decide that your friend might be on to something, so you send an to the 100 people in your personal address book with the subject line, "These Blueberry Muffins Have Been Described as Heaven -- You Can Have the Recipe for $5!" Your contains a link to your blueberry muffin Web site. As a result of your 100 s, you get two orders and make $10.
­ "Wow!" you think, "It cost me nothing to send those 100 s, and I made $10. If I sent 1,000 s I could make $100. If I sent a million s I could make $100,000! I wonder where I could get a million addresses..."

22. Spam Facts- FYI 1978 - An e-mail spam is sent to 600 addresses
First large-scale spam sent to newsgroups, reaching millions of people.
billion per day
billion per day
90% of sent is spam!

23. Spam Be careful giving out your email Check privacy statements
Do not publish it online
Check privacy statements
They may share your address
DO NOT reply to junk mails
They’ll know they have a valid address
You’ll get more junk!
Use the junk filter

24. Phishing Steals your personal info Spoofed sites & emails
s that appear to come from original source
Asks you to change password
Link takes you to copied site
User collects your info

25. Spam vs. Phishing How does it arrive? How does it make its offer?
Spam: Sneaks in the back door
Phishing: Walks in the front door
How does it make its offer?
Spam: Looks bad, seems far-fetched
Phishing: Looks plausible, seems credible
What is it trying to do?
Spam: Tries to sell you something /steal
Phishing: Tries to steal information/identity from you

26. Review What’s worse, spam or phishing? Let’s Play
Phishing Scams- Avoid the Bait
Spam Scam Slam
Follywood Squares
Phishing IQ Test

27. Viruses Program written to cause disruption
Attached to a file or
Spreads
Worm- copies itself across network & slows it down
Time Bomb- damage at certain time/date
Trojan Horse- looks like something good, but isn’t
Protect with Antivirus software
Update regularly
Be careful opening s
Scan attachments first

28. Safe Guidelines Virus program scan all emails (in & out)
Virus program subscription
Schedule scan
Review s & IMs before sending
ISP can filter s as well
Understand netiquette & company rules
Encrypt s with private info
Save & backup your s
Remember the “paper trail”
Follow laws

29. Review T or F. Email paper trails cannot be used as legal documents.
Junk is also called _______.
______ refers o good manners when communicating electronically.
______ tries to get/steal your private info.
______ is just annoying!

30. Unit 10 Communication, Collaboration, and Safety
Living Online
Unit 10
Communication, Collaboration, and Safety