1. BSHAA’s challenges in the next 5 years
David Welbourn
Chief Executive

2. Institute for the Future
“If you are not confused about current events, you are not paying attention”
Bob Johansen
Former President
Institute for the Future
Scared?
Press for comfort
Excited?
Press for thrills
BSHAA Connections Congress2015
16th May 2015

3. To inspire moments of optimism and happiness
Who’s declared aim is:
To refresh the world;
To inspire moments of optimism and happiness
To create value and make a difference
“The THIRST BUSINESS”
BSHAA Connections Congress2015
16th May 2015

4. What business are we in?
BSHAA Connections Congress2015
16th May 2015

5. The context Poor hearing: withdrawal: Poor hearing: limited exercise
isolationism:
poor diet
lose confidence
dependence
frailty
dehydration
high costs
delirium
falls
fractures
high mortality
BSHAA Connections Congress2015
16th May 2015

6. So? What business are we in?
BSHAA members are in the wellness business.
Enabling people to live fulfilled lives, able to engage in social, work and community life.
BSHAA’s business is to raise the status of the profession.
To be more credible and speak with greater influence,
adding value to and supporting our members.
BSHAA Connections Congress2015
16th May 2015

7. To support individual wellbeing & healthier communities
A grand purpose…….
To support and be valued by members;
To attract those entering the profession;
To raise the standing of the profession
To be recognised as an authoritative voice
To influence policies relevant to hearing;
To support more people to hear well;
To support individual wellbeing & healthier communities
BSHAA Connections Congress2015
16th May 2015

8. Mark Britnell “Add years to life, and life to years”
KPMG Head of Global Health
Formerly DH Director General
of Commissioning.
“Add years to life,
and life to years”
BSHAA Connections Congress2015
16th May 2015

9. Dispensing hearing aids
Hearing well
BSHAA Connections Congress2015
16th May 2015

10. The audiology workplace
Long-standing
practice
Early career
National
chain
SME
NHS Trust
BSHAA Connections Congress2015
16th May 2015

11. Professional “clinical expert!” Professional “clinical expert!”
Commercial
“sales!”
Commercial
“sales!”
BSHAA Connections Congress2015
16th May 2015

12. Realising value as a trusted professional
Professionalism
Sales
Expert
Realising value as a trusted professional
BSHAA Connections Congress2015
16th May 2015

13. “Think like a patient. Act like a tax-payer”
Simon Stevens
Chief Executive
NHS England
“Think like a patient. Act like a tax-payer”
BSHAA Connections Congress2015
16th May 2015

14. Professionalism
When a professional reaches the limits of training, they must exercise judgement, based on experience, knowledge, and peer opinion. Everyone else must stop!
Committed to reflection
Committed to ongoing learning
Committed to extending practice
Open to transparent peer review
Committed to stretching boundaries of knowledge within the profession
BSHAA Connections Congress2015
16th May 2015

15. Professional development
Experience
Practising applying skills & knowhow
Refining professional judgement
Professional development
Acquiring skills & knowledge
Preparing for new opportunities
Career development
Training
BSHAA Connections Congress2015
16th May 2015

16. Proud and professional!
Expert adviser
to BSHAA
Student
posters
Proud and professional!
FSHAA
Lawrence Werth
Platinum award
Best paper
award
Best social
media use
Research
opportunity
Case studies
& guides
Mentoring
Student assignments
BSHAA Connections Congress2015
16th May 2015

17. Being a member of BSHAA should be….
Demanding and rewarding
A celebration of excellence
A privilege
A route to inspiration
A business differentiator
A stimulation of curiosity
A guarantee of quality of care
BSHAA Connections Congress2015
16th May 2015

18. How little things can make a big difference
Maven
Knowledge broker
Salesman
Connector
Ultimate
networker
Deal
clincher
BSHAA Connections Congress2015
16th May 2015

19. Thank you For more details, contact: David Welbourn Chief Executive