1. Patient Access Forgotten user ID
How to obtain your user ID if it has been lost or forgotten

2. Patient Access Forgotten user ID
If you are trying to sign in to patient.emisacess.co.uk and have forgotten your user ID, first go to the website.

3. Patient Access Forgotten user ID
On the right hand side, below the “password box you will see the below words.
Click on the word user ID to continue.

4. Patient Access Forgotten user ID
You will then be asked to key in the Surgeries post code.
The post code for Danebridge is CW95HR, and click next

5. Patient Access Forgotten user ID
If you see the below message please ensure you are keying in the correct post code with no full stops.

6. Patient Access Forgotten user ID
You will then be asked to confirm your details and click next.

7. Patient Access Forgotten user ID
If you see the below message please ensure your details are correct.
This includes your address.

8. Patient Access Forgotten user ID
You will then receive an reminding you of your User ID.
This will be sent to the you provided at registration.
If your has changed since you registered please contact the surgery for assistance.
It is important to always inform the surgery of changes in your contact details.

9. Patient Access Forgotten user ID
Remember! the staff have no access to your password and do not have access to your secret question answers. Please see our how to guide on forgotten password for more information.
Patient access is not owned by the surgery and as such we are not responsible for any maintenance the website may require.
For any further assistance please contact the surgery or see our other “how to” guides