1. Juengling & Associates, LLC
Becoming the Employer of Choice
EMPLOYEE ENGAGEMENT
Juengling & Associates, LLC
Craig S. Juengling
Juengling & Associates, LLC
TheE2Coach.com

2. Juengling & Associates, LLC
Today’s Objectives
Engagement vs Satisfaction
Drivers of Engagement
The Role of Leadership
Employee Well-Being
Employee Development
Celebrate Moving Forward
Copyright 2012 Juengling & Associates LLC

3. Juengling & Associates, LLC
Satisfaction
Rational*Logical*Practical
It’s about:
… compensation
… work environment
… fairness and equity
… benefits
Juengling & Associates, LLC
TheE2Coach.com
Copyright 2012 Juengling & Associates LLC

4. Juengling & Associates, LLC
Engagement
Emotional*Values Driven*Alignment
It’s about:
… personal values aligned with corporate values
… commitment to the mission
… contribution beyond production
… bonded to workplace
… enterprise success is personal success
Juengling & Associates, LLC
TheE2Coach.com
Copyright 2012 Juengling & Associates LLC

5. Juengling & Associates, LLC
Gallup Consulting: Employee Engagement What’s Your Ratio?
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TheE2Coach.com
Copyright 2012 Juengling & Associates LLC

6. Juengling & Associates, LLC
Employee Engagement and Critical Business Outcomes
Absenteeism % Customer %
High Turnover Org -25% Productivity +18%
Low Turnover Org % PROFITS %
Shrinkage %
Safety/Incidents %
Pt. Safety Incidents -41%
Quality (Defects) %
Difference between Top
and Bottom Quartile
Gallup Consulting: Employee Engagement What’s Your Ratio?
Juengling & Associates, LLC
TheE2Coach.com
Copyright 2012 Juengling & Associates LLC

7. Juengling & Associates, LLC
What made you join the company… is different from
What keeps you with the company… is different from
What makes you engaged with the company
Attraction
Retention
Engagement
Juengling & Associates, LLC
TheE2Coach.com
Copyright 2012 Juengling & Associates LLC

8. Juengling & Associates, LLC
USA Top 5 Drivers of Employee Engagement
Management sincerely interested in employee well-being
Organization’s reputation in the community
Improved my skills and capabilities over the last year
Appropriate amount of decision-making authority to do my job well
Organization quickly resolves external customers’ concerns
Source: Towers Watson Global Workforce Study Closing the Engagement Gap
Juengling & Associates, LLC
TheE2Coach.com
Copyright 2012 Juengling & Associates LLC

9. Juengling & Associates, LLC
THE ROLE OF LEADERSHIP
Copyright 2012 Juengling & Associates LLC

10. Juengling & Associates, LLC
THE ROLE OF LEADERSHIP
Positive, Clear and Personalized Purpose
Connection to the Mission and Values
Importance of HEW to John Deere
Personal Involvement
Cascade Effect
with Managers
Juengling & Associates, LLC
TheE2Coach.com
Copyright 2012 Juengling & Associates LLC

11. Juengling & Associates, LLC
EMPLOYEE WELL - BEING
Copyright 2012 Juengling & Associates LLC

12. Juengling & Associates, LLC
EMPLOYEE WELL-BEING
*You care about them and you show it
*You are “present” X 2
*Recognized and rewarded
regularly and personally
Juengling & Associates, LLC
TheE2Coach.com
Copyright 2012 Juengling & Associates LLC

13. Juengling & Associates, LLC
EMPLOYEE DEVELOPMENT
Copyright 2012 Juengling & Associates LLC

14. Juengling & Associates, LLC
EMPLOYEE DEVELOPMENT
*Understand and allow employees
to use their strengths
*Encourage personal growth
and development
*Create achievable challenges
*Ongoing dialogue about performance
Juengling & Associates, LLC
TheE2Coach.com
Copyright 2012 Juengling & Associates LLC

15. Juengling & Associates, LLC
Evolving Trends:
Ride the WAVE before you get slammed into the sand!

16. Juengling & Associates, LLC
Where do I start?
Begin with the end in mind
Begin to visualize what you can really be
But above all….
BEGIN!
The Choice is yours…
Juengling & Associates, LLC
TheE2Coach.com
Copyright 2012 Juengling & Associates LLC

17. Juengling & Associates, LLC
If your actions inspire others to dream more,
learn more and become more, you are a leader!
John Quincy Adams
Juengling & Associates, LLC
TheE2Coach.com
Certified Coach for Executives and Entrepreneurs
Organizational and Leadership Development c o
Copyright 2012 Juengling & Associates LLC