1. Addressing student expectations and building confidence through a pre-arrival activity.
Amanda Zacharopoulou
Ulster Law School

2. Student Engagement
Tinto (1993) argued that retention is a consequence of students becoming integrated into the institution both academically and socially
Includes ‘feelings and sense making as well as activity’.
Requires ‘quality of effort’ on the part of students AND institutions to consider the needs of their students and respond accordingly (Trowler and Trowler, 2010; Coates, 2005).
HEA Framework for Action – Developmental Model of Student Engagement: students viewed as partners in a learning community; focus on quality of learning and the personal, mutual and social benefits (Trowler and Trowler 2010) .

3. Review of the First Year Student Experience
Student expectations in general were being met BUT students feeling challenged early in the programme
Students were struggling with the independent nature of a law degree, the amount of reading, feelings of bewilderment and the demands of university study
The Expectation Gap! Students v Staff

4. School of Law – programme of change
In the 2013/14 academic year the School of Law introduced a pre-arrival activity and comprehensive week 0 induction programme designed to develop students’ knowledge, skills and confidence through active learning experiences with fellow students
The aim was to develop from an early stage supportive partnerships and learning communities amongst and between students and staff to engender mutual respect and trust

5. What we expected…
Activities designed to change staff/student attitudes in the following way:
Embed belongingness
Raise awareness of work involved in reading Law
Help students feel more confident and motivated to study law
Facilitate relationship building between staff and staff/students and higher year peers

6. Through evaluation we found…
The majority of students felt confident to study law
Students felt studies advisers were encouraging and supportive
Students wanted more ‘socialisation’
Some students did NOT appear to place the same value on the pre-arrival activity as staff did!

7. Clear themes emerged…
‘…that was scary. I fully panicked when I saw it, ad felt thrown in at the deep end quite quickly’.
‘I found it difficult to understand as I had never done anything like it before’.
‘I thought it was irrelevant doing it because I did not know what to do’.

8. Listening to the student voice…
We amended the pre-arrival activity to include:
A case AND journal article
Specific guidance on ‘how to read a case’ and ‘how to read an article’
Case chosen specifically to tie in with year 1 modules (relevancy)
Interesting case (cannibalism and the defence of necessity) (motivation)

9. Evidence of Impact 1 Helped to clarify the standards of work expectedSA 27 A 65 N 8 D SD 2
Valuable in helping to prepare for how to study law 31 51 18 3
Workload was too heavy; it was all too much too soon 23 46 25 4
Feel more confident about studying law 14 54 28 5
Feel motivated to study law 43 49 6

10. ‘it wasn’t as bad as I had initially thought’
Evidence of Impact
‘I was shocked that we had work to do before starting but as I read through it, it was very interesting’
‘it wasn’t as bad as I had initially thought’
‘It prepared me for what was coming and got me into the study mode again after the summer’
The most helpful thing was ‘the guidance which was given with the case and article’.

11. Challenges encountered
The legal language
Summarising a large amount of text
Being asked to think ‘critically’
BUT Aim was to introduce students to a new way of thinking…engage in logical reasoning…discriminate between what is important and unimportant…identify key issues…reach conclusions.

12. Staff Feedback
‘the pre-arrival activities and discussions around expectations have contributed to a highly motivated and prepared cohort. It is rare that students will come to class without having read the materials’.
‘through the debrief sessions, the tutor was able to explore and provide feedback on the students engagement with a series of research, reading and analytical tasks which helped to engage the students with the discipline, particularly due to the unique and topical nature of the activity…the students said they felt his helped them to understand what they had to do in the future and whilst some initially said they struggled with the task that they now felt more confident’.

13. Some final thoughts…
In order for a pre-arrival activity to work successfully:
it must be clearly structured and relevant
students need support and direction when undertaking the activity
it must be properly managed