1. Pivotal, connected and flying : transforming libraries in HE
Jason Briddon
Director of Library Services
UHMLG Spring Forum 2015

2. The Crowded HE Market Where does UWE Bristol sit?
What do we want to be known for?
The Crowded HE Market Where does UWE Bristol sit?
Strategy 2020 development work suggested:
UWE Bristol known for:
Inclusive and supportive
Locally connected / embedded
Quality learning and teaching
Degrees that lead to jobs
Professional
Innovative
BUT...
We under played Bristol
There was a lack of clarity about our USP
We should:
Maximise impact of partnerships
Focus our mission on transforming student’s lives
Put learning more clearly at the centre
Ensure high level of professional accreditation/ practice-orientated approach
Be responsive, agile and forward- looking
• Best for professionally recognised and practice-oriented programmes
• Best for connecting and working with our local and regional economy, businesses and communities, and international partners
• Best for being digitally advanced, agile and responsive in the way we work
• Best for being inclusive and global in outlook and approach
Know highly competitive and changing environment which we are responding to and also need to differentiate. Strategy 2020 set out our ambition to be clear on what we want to be known for.
Strong reputation in Malaysia and Vietnam but less well-known across the UK (although this is not uncommon for universities)

6. Libraries deliver

7. UWE Library : student view

8. UWE Library : student view
 satisfaction with Library 
Library staff 
Access to information – highest priority
Library as place
Expectations increasing
Largest gap between desired and perceived
Most negative / improvements comments

10. Transformation
Gatekeepers  Facilitators of learning, teaching and research
Connecting with content : Collection  Access
Library space  re-purposed
Engagement with learners
New metrics  value and impact
People  evolving roles, skills and relationships

11. Slide Option 1

12. Connecting people with content
 digital  “collection”  user driven “just in time”  embedding in learning environment; user workflow and independent use  open access  Showcasing UWE content (“inside out”)

14. Library space  re-purposed
Enable learning “get work done”
“Discover” “Interact” “Produce”
Co-locate / integrate service delivery
The “sandbox”
Print collections  frees up space

16. Engagement with learners
Understanding learners
Behaviour
Expectations
Data
Reframe our messages

19. Metrics : inputs  value / impact
The old... inputs
New and evolving ... Value and impact
Volumes held
Impact on student enrolment, retention, achievement
Expenditure
Impact on student learning
Gate counts
Contribution to research activity
Enquiries
Impact on faculty grant proposals and funding
Teaching sessions
Impact on course design and delivery

20. Slide Option 2

21. People  evolving roles, skills and partnerships
Build on good practice
Relationships, collaboration.. and engagement
Externalise low value / Focus on local services of high value
Flexibility and agility
Innovative .. try things
New expertise and skills required
Develop or partner?

22. UWE Library Services
“A good library has always been essential to both academics and students, but UWE’s Library Services were always in a class apart… distinctive in trying to put the needs of students first… librarians saw their job as not just about looking after books, but as enabling students to learn”
“UWE Bristol a family history” Bill Evans