1. Tools for integrating learning and knowledge practice into non-profits
Rahel Cascioli, World Vision International
Pauline Wilson, MPH, MS
s on last slide
AEA conference, Nov 2009

2. Definition used by facilitators
Peter Senge’s definition of ‘learning’ is to take in new information and skills and then use or apply that knowledge.1
Knowledge as defined by the Oxford Dictionary = information and skills gained through experience or education. There are many other definitions of knowledge.
For the purpose of this skills building session on knowledge and learning practice in non-profits these two definitions will be used.
1. The fifth discipline, p. 13
AEA conference, Nov 2009

3. A Learning Event (after action review )is designed to answer a question. It provides you with the opportunity to:
Identify strengths and Weaknesses
…and strategic gaps and priority areas.
Take advantage of diverse knowledge
Reflect on the work so far and learn from experience
Develop a plan of action to address weaknesses, fill gaps, build on strengths
Apply the ORID approach
It is a tool itself which uses many other tools
AEA conference, Nov 2009

4. What is ORID. O: Objective = the facts. R: Reflective = feelings. I :
What is ORID ? O: Objective = the facts R: Reflective = feelings I : Interpretative = analysis D: Decisional = solutions
The ORID method also called the Conversation Method follows a natural thinking process that is based on the way the mind functions, moving from sensory stimuli to action. It takes participates through four stages. Orid attempts to depersonalise and encourage solutions and have conversations that are forward focused. The tools we will use to enforce ORID are:
O : Objective: Focus attention on a shared experience/common experience and to obtain data
R : Reflective: To identify and express individuals’ reaction to the data.
I : Interpretive: To consider and make meaning of the subject
D : Decisional: To convert reflection and Interpretation into action
AEA conference, Nov 2009

5. Goals of Today’s Session Share learning on tools and their application Have some fun Demonstrate use of 4 tools to address this question:
What must happen to ensure that the AEA annual conference is a great learning experience for its members?
AEA conference, Nov 2009

6. True for you (game) Purpose To understand facts
To enable participants to share/communicate their views objectively
To help the group to develop rapport
Question:
Who you are and how do you learn?
Source: unknown
AEA conference, Nov 2009

7. True for you - procedure
Participants sit in a circle One person stands
in the middle and says something that is
true for them in relationship to the question. If it is
true for others they must find a new seat.
The person left with no seat stands in the middle
and states a fact from their perspective .This continues
until all facts are out. Facts are summarized.
AEA conference, Nov 2009

8. Other tools to elicit facts
What other tools have you used to elicit facts
(e.g. timelines)?
What other experiences of getting p participants to share facts and be objective?
AEA conference, Nov 2009

9. Group Contribution to elicit facts
Other Tools:
- Comparing stories
Sticky notes to list facts (1 idea per note)
Case studies to look at facts
Experiential act/Role play
Timeline
Other experiences:
- Teaching and see what engages people
- Hands on learning
AEA conference, Nov 2009

10. 35 (game) Purpose To generate and rank views
To share feelings in relationship to a question
Source:
Question: How do you feel about the learning from past AEA conferences?
AEA conference, Nov 2009

11. 35 procedure Step 1: Introduce the question to be explored.
Step 2: Invite each participant to make a statement on the back of an index card
Step 3: Explain the voting procedure – in pairs they will swap cards and give the card a score of 1 to 7 (no halves) with seven being the highest score for agreeing with the statement
Step 4: Call out swap at a fast pace with people swapping cards and scoring them
Step 5: After 30 seconds or so ring the bells and form random pairs. Compare the statements on the two cards and add up the scores.
Step 6: Start swapping again and continue for a number of rounds depending on the size of the group (between people)
Step 7: At end read out the statements beginning with the card that has the highest score.
AEA conference, Nov 2009

12. Other tools for eliciting feelings
What other tools have you used to elicit feelings?
What other experiences have you had with such tools?
AEA conference, Nov 2009

13. Group ideas to elicit feelings
Other Tools:
- Grab bag (individual ideas in bag)
- Visual explorer (photo, see center for leadership)
Other experiences:
When doing the 35 look at all the cards from those that got highest to lowest numbers
Before choosing which tool to use make sure you know the physical capacity of your audience.
AEA conference, Nov 2009

14. World Café Lite (analysis)
Purpose
To understand and analysis facts and feelings expressed
To promote dialogue between participants
Question: What is done well to promote learning at AEA annual conferences and what must improve?
Source: Viv McWaters
AEA conference, Nov 2009

15. World Café procedure
Organize people into small groups Ensure all are with
and understand the discussion question. Ask each group to
select a host/group facilitator Depending on the size of the
group and time available have each discussion round for
Have 3 discussion rounds with the host staying in place and everyone else in the group moving to join a different host during
round two Host briefs newcomers. Newcomers add their
thinking and views either from their previous group or new ideas
Round 3 everyone goes home (original group) and agrees the major points they want to share in plenary. They put these ideas on cards (one idea per card) Final plenary to share carded ideas and summarise.
AEA conference, Nov 2009

16. Other World Café type tools
What other analytic tools have
you used?
What other experiences have you had with using World Café?
AEA conference, Nov 2009

17. Group ideas for analysis
Other tools
- Fish Bowl
- Expert interview
- Looking at data and posing reflective questions
- Synthesising info and then using dotmocracy
- Appreciative inquiry
- Different question on sheets and get people to write new ideas and then discuss them.
- Presentation from various backgrounds: sceptics, supporters, …
AEA conference, Nov 2009

18. To clarify who is responsible
Action planning
Purpose
To agree solutions
To clarify who is responsible
Question: What one or two recommendations do you want the AEA conference organizers to implement so that learning from these conferences improves?
AEA conference, Nov 2009

19. Action planning procedure
Ask each participant to write one card with a clearly stated recommendation in relationship to the question (1minutes)
Ask participants to pair off and share their recommendations and agree on one – ensuring it is clear and doable by the organization/person expected to implement it (2minutes)
Ask pairs to join another pair. Compare recommendations and agree on one that is clear, doable (1minute)
Continue combining groups of people who need to negotiate with one another and agree one recommendation.
Timings for each round may change depending on the complexity of the issue and the difficult of reaching agreement. The facilitator needs to be sensitive to the group and the issue it is trying to address.
Source: Pauline Wilson
AEA conference, Nov 2009

20. Other action planning tools
What other action planning tools have you used to support groups in agreeing and prioritizing action?
What other experiences have you had with action planning?
AEA conference, Nov 2009

21. Thank You !!!
us at …
Pauline Wilson-
Rahel Cascioli-
Pauline and Rahel
AEA conference, Nov 2009