1. Hub Cross Dock Standard Work
Updated
In advance of delivering this module, make sure you have the following all set…
Copies of the ATD Warehouse Toolkit for attendees
Use this slide to welcome the team to this module
Disciplines to drive excellence into your daily work and mindset from warehouse to delivery.
Hub Cross Dock Standard Work

2. What is Hub Cross Dock SW?
What is X?
What is Hub Cross Dock SW?
The Hub Cross Dock Standard Work (SW) outlines the cross dock process for designated Hub DCs within a Hub & Spoke Network
Review the purpose on this slide.

3. What value does having a standard Hub Cross Dock process provide to…
The ATD Discussion Board
What value does having a standard Hub Cross Dock process provide to…
You as a Warehouse Operator?
Our company?
Our customers?
Ask each of these questions taking comments after each.

4. Handling Inbound Units from Spokes
What is X?
Hub Cross Dock SW
Handling Inbound Units from Spokes
Trucks arrive and park at designated door nearest QUICK locators for that DC
Begin Unloading Truck(s) following pre-determined truck unload sequence
“Rebalance” items will be unloaded first and separated by destination DC
“Sold” items will follow and also be separated by destination DC
Place bump tire on the ground
Remove any tarp or segregation barrier in the back of the truck
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5. Handling Inbound Units from Spokes (continued)
What is X?
Hub Cross Dock SW
Handling Inbound Units from Spokes (continued)
Use bump tire to roll to Hub employee
Rebalance Product – load onto pallet and stage in designated area for receiving
Verification of piece count to be completed by Hub employee
Sold Product – stage in the corresponding QUICK locator(s) for that Spoke
Barrel stack product with labels facing out to ensure easy receiving. Multiple SKU’s can be in a single stack to save space
Goal is to have multiple trucks being unloaded at one time if multiple trucks are currently at the Hub
Once Hub product is unloaded from ALL Spoke trucks, one employee should begin to receive
*see Spoke Receive Standard Work Document
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6. Handling Spoke Pass-Through Units
What is X?
Hub Cross Dock SW
Handling Spoke Pass-Through Units
Stage empty pallets opposite from staged product pallets at each lane for Spoke receiving and cross dock purposes
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7. Handling Spoke Pass-Through Units
What is X?
Hub Cross Dock SW
Handling Spoke Pass-Through Units
2. Unloading “Rebalance” Spoke product onto staged empty pallets
Remove any tarp or segregation barrier to get to first Spoke product
Place bump tire on the ground
Driver calls out DC # to the stacker and hands the packing list to the stacker
Stacker identifies quantity to determine how much product is to be stacked on the pallet
Driver bumps product from next Spoke DC to stacker onto furthest empty staged pallet
Warehouse employee barrel stacks product onto pallet (try to get all or as much product onto a single pallet) *this is to eliminate having to move more than one pallet if necessary
Once all product for that Spoke is unloaded onto the pallet, the stacker does a piece count and matches it against the packing list
If quantity is verified, move onto next Spoke product and perform steps a – f
If counted quantity does not match then stacker verifies product against packing list
If product is deemed missing, stacker makes a note to send an to receiving Spoke of missing product
If product is found, repeat steps a – g
Leave packing list with the stacked pallet for each Spoke
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8. Handling Spoke Pass-Through Units (continued)
What is X?
Hub Cross Dock SW
Handling Spoke Pass-Through Units (continued)
3. Unloading “Sold” Spoke product onto staged empty pallets
repeat steps 2.a thru 2.l
4. Cross-docking Spoke to Spoke product
All trucks are empty of product
With driver assistance begin to load staged “Sold” product from Hub to the Spoke *goal is to be loading multiple trucks at one time
Driver to verify piece count for their DC
Driver puts tarp or divider up once Hub product is completely loaded
During step c process, a Hub employee gets on the forklift and begins to move pallets of Spoke product to the corresponding lane. Drop the pallet(s) in the middle of the staging lane
Repeat steps b and c until all product has been loaded
Once all “Sold” product is loaded, begin loading “Rebalance” product onto the tail of the truck
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9. Driver Release Hub Cross Dock SW What is X?
Driver gathers all paperwork
Driver seals/padlocks back of truck
Driver is released by Hub Coordinator
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10. Wrap-up Discussion What is X?
What are the important things to remember when it comes to this Standard Work?
What’s our greatest risk if we don’t follow this?
Ask each question taking comments.