1. HTG Overview Business and Personal Growth Driven by Execution
John Gaillard
Solid Rock Coaching 1

2. Agenda
Mission Why HTG Culture of HTG Mechanics of HTG Vendor Sponsorship of HTG

3. Mission
We walk with leaders in life and business to help them reach their desired growth and legacy.

4. HTG’s One Focus
Business and personal growth driven by execution through accountability

5. What’s the Value Proposition?
HTG peer groups offer a unique forum for company leaders, in the Unified Communications space, who are serious about implementing a model for success in their businesses and personal lives through combining best practices, execution and accountability

6. Success – Acumen - Accountability
EBITDA of 11.3% vs 7.9%
= $34,000 for every $1M in revenue
Business and Financial Acumen
“I made more money at the end of my first year in HTG than I did in the previous 10 years combined” by Paul Blough
Accountability
Who do you talk with? Who holds you accountable? Who do you tell your plans to? How do you get help when you can’t get “there”?

7. Operational Maturity Level© as described by Service Leadership
OML 5
OML 4
OML 3
OML 2
OML 1
Average OML © for all F2F HTG is 3.0
Most new HTG companies are in the 1.5 to 3.0 range

8. Operational Maturity Level©
OML© 1: Beginning (don’t know what you don’t know)
Poor prospecting, low/no account control, AFAB, not consistently profitable, lots of new customers
OML© 2: Emerging (pit of despair)
Semi-standard offerings, need to raise prices, slower but healthier growth, sub-medium financials, lower account control
OML© 3: Scaling
Standard offerings, targeted clients, process driven, working ON business, medium financials, slowest growth, sales discontent
OML© 4: Optimizing
Dictate products & services, sales quicken, high account control, clear value proposition
OML© 5: Innovating
Slow intro of new technologies, robust processes, very high account control, highly profitable, top quartile financials
T&M – more work per customer equals more profit
MSP – less work per customer equals more profit
As you migrate from a T&M to an MSP, skills of the people you have on your team need to change.

9. Transitions in Focus of Management Team

10. HTG Culture

11. Legacy Thinking – Other Centered
Legacy thinking is our foundation and shapes our thoughts, time and resource utilization
Drives our core values, mission, vision and strategies
 Upon this foundation we build our leadership plan and our life plan
It is the guard rails which keep us on track as we build our business plan
Focused on others and the future which are essential for a lasting legacy
 Legacy is created as we live. That means we live today focused on others so we can leave a legacy in the future focused on them. 
HTG helps people identify, create, and move toward their desired legacy.

12. BUSINESS LEADERSHIP LIFE LEGACY
The 4 Plans of HTG
BUSINESS
LEADERSHIP
LIFE
Presenter: Arlin
LEGACY
BUSINESS & PERSONAL

13. HTG Culture

14. HTG Program Directly Tied to Company Culture
No member left alone to face a natural disaster or personal crisis. The Hands That Give emergency response fund will come to their aid. Learn more at

15. Mechanics of HTG

16. HTG Peer Group Structure
10 – 12 companies in a peer group
Corporate membership
Geographic separation – no competition
Facilitated meetings with an agreed upon agenda
Quarterly Business Review Conducted by Each Member
Vendor interaction at each meeting
North America, EMEA and APAC

17. Peer Group Meetings Face-to-Face - $5,000 Meet quarterly 2 days
Central location
Optional training day
Target Revenue > $3m < $35m

18. Face-to-Face Meetings Dates
JumpStart
Held in Omaha approximately 1 month before first meeting
Meeting time is 1.5 days
Purpose is to prepare you for first meeting – being productive
One-time fee of $500
Meetings
Q4 ‘16 – Orlando the week of October 31st
Q1 ‘17 – Phoenix the week of February 6th
Q2 ‘17 – Dallas the week of May 1st
Q3 -17 – Denver the week of August 7th

19. HTG HUB Communication \ Collaboration