1. Lightning Talks Bill Rule Check Report
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Jim Bagli Manager, Solution Design
Amadeus Airport IT Americas, Inc. – 2017 User Conference

2. The Billing Rule Check Report
Agenda
What is the Billing Rule Check Report
When to run the Billing Rule Check Report
Where to run the Billing Rule Check Report
How to run the Billing Rule Check Report
Report Sections
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3. Bill Rule Check Report – Historical Figures
“I think, therefore…..
I run the Bill Rule Check Report.”
Ronald
Descartes
Director, Finance - Amadeus Airport
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4. Billing Rule Check Report
What is the Billing Rule Check Report
Checks and Balances tool
Contains a series of sections that show Agreements and Billing Rules that may need attention, prior to invoicing
Can help users explain variances in billing amounts
Checks and Balances tool
Walk-around
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5. Billing Rule Check Report
When to Run the Billing Rule Check Report
The Bill Rule Check Report should be run as the first step in any invoice process
Prior to final Bill Work Area creation
Definitely before invoice generation
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6. Bill Rule Check Report – Historical Figures
“I have not yet begun…..
to create the Bill Work Area, until I run the Bill Rule Check Report and have identified and acted on Agreements and Billing Rules that may need attention prior to invoicing…Definitely before invoice generation”
Captain
John Paolo Jones
Manager, Accounts Receivable - Amadeus Seaport
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7. Billing Rule Check Report
Where to Run the Billing Rule Check Report
Billing & Invoicing
Billing Process Reports
BF0006
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8. Billing Rule Check Report
How to Run the Billing Rule Check Report
Rule Changed Since ? Days
Bill Rules that have changed within the number of specified days
Default is 30 (1 month)
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9. Billing Rule Check Report
Report Sections
Agreements that will Not be Billed
These agreements have assigned to them, BR with an expiration date that is after the current date – and that do not have a “Billable” Status
Review the Agreement (via Agreement screen) to determine why
Focus on Agreements that have and “Active” status, but are “Non-Billable”
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10. Billing Rule Check Report
Report Sections
Billing Rules that have Invalid G/L Codes
Bill Rules, such as for one-time charges, which typically have a “masked” credit GL code, can be flagged for ”Suppress from Reporting” in the Rule Type, and do not appear on the report
Focus on Agreements that have and “Active” status, but are “Non-Billable”
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11. Billing Rule Check Report
Report Sections
Billing Rules that have Changed in the Last (30) Days
Bill Rules that are linked to the specified Invoice Type that have changed within the specified number of days
Changes are often legitimate – Returned results for this section MAY be OK
Focus on Agreements that have and “Active” status, but are “Non-Billable”
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12. Billing Rule Check Report
Report Sections
Billing Rules With Null Days Till Late or Interest Code
Days Till Late and Interest Code is stored with each Bill Rule and must exist in the Bill Rule prior to invoicing that Bill Rule.
If either of these values is missing from the Bill Rule, then the Aging and Interest calculation will not be accurate
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13. Billing Rule Check Report
Report Sections
Other Bill Rules Without Applied Rules
Number of units for this BR comes from Other Rules
Focus on Agreements that have and “Active” status, but are “Non-Billable”
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14. Billing Rule Check Report
Report Sections
Rate Codes Missing Rates for the Period Specified
Rates missing from Rate Table
Focus on Agreements that have and “Active” status, but are “Non-Billable”
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15. Billing Rule Check Report
Report Sections
Taxable Rule with no Tax Defined
Focus on Agreements that have and “Active” status, but are “Non-Billable”
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16. Billing Rule Check Report
Report Sections
Agreements with no Invoice Type Assigned
Focus on Agreements that have and “Active” status, but are “Non-Billable”
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17. Billing Rule Check Report
Report Sections
Agreements missing an Invoice Type based on Rule Category Identified
Agreements that have Bill Rules linked to the specified Invoice Type, but that are not assigned that Invoice Type
Focus on Agreements that have and “Active” status, but are “Non-Billable”
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18. Billing Rule Check Report
Report Sections
Rule Categories that are not linked to an Invoice Type
Resolved by associating the Rule Category to an Invoice type via Invoice Configuration screen
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19. Billing Rule Check Report
Report Sections
Agreements that have Rule Categories linked to multiple Invoice Types
Rule Categories should not be linked to multiple Invoice Types
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20. Bill Rule Check Report
Casino developers have refrained from building in the regions in red? Why?
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Way too many Cheetahs

21. Lightning Talks Getting the Most from Business Systems Support
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© Amadeus IT Group and its affiliates and subsidiaries
© Amadeus IT Group and its affiliates and subsidiaries
Jim Bagli Manager, Solution Design
Amadeus Airport IT Americas, Inc. – 2017 User Conference

22. Getting the most from Support
What does Support provide
The Dos for maximizing your support
The Don’ts that delay assistance
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23. Getting the most from Support
What does Support provide
Questions
Is there a report I can run for…?
What’s a good business practice?
How do other sites handle this?
Product information – releases and modules
Plug in application products – Cashier, Portal, Viewer and Mobile
Does Marcus ever really take time off?
Assistance
Setup of billing scenarios
Troubleshooting a Bill Work Area
File Loading
Using the Bill Rule or Data Extraction Wizards
Using the Agreement Search
Configuring Revenue Group Reports
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24. Getting the most from Support
What does Support provide
Issues
Bill Work Area creation
Invoice generation
Financial/ERP interface
Utility Usage generation
Transferring statistics
Functionality not working – bugs
Enhancement Requests
Improve existing functionality
Add a parameter or filter to a report
Makes changes to the layout of a screen
Add attachments to eInvoices
New functionality
Workflow
Ability to re-send eInvoices
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25. Getting the most from Support
The Dos to maximizing your Support
Open a Support Ticket (NOVO)
Provide a detailed description of issue,
request or question
If there is an error message – provide it
If the error message states “more details”
click on Details and provide those
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26. Getting the most from Support
The Dos to maximizing your Support
Open a Support Ticket (NOVO)
Send the Client and Application Server logs. These are available, to users with permissions, to send directly from the application
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27. Getting the most from Support
The Dos to maximizing your Support
Open a Support Ticket (NOVO)
Include information about
issue or error message
Note the NOVO ticket #
Select time frame when the
issue or error occurred
Allow the default of both
logs to remain checked
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28. Getting the most from Support
The Dos to maximizing your Support
If you are aware of something that has changed, mention it
PROPworks upgrade or patch applied
System updates
Servers crashed
Other applications (Financial)
experiencing issues
Network changes
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29. Getting the most from Support
The Dos to maximizing your Support
Call only the PROPworks Support
and press “1”
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30. Getting the most from Support
The Dos to maximizing your Support
Submit Enhancement Requests!
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31. Getting the most from Support
The Don’ts that delay assistance
Calling an individual directly
Only call Support
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32. Getting the most from Support
The Don’ts that delay assistance
ing an individual directly
Open a NOVO ticket or
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33. Getting the most from Support
The Don’ts that delay assistance
Wait to report an issue or ask for assistance
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34. Getting the most from Support
The Don’ts that delay assistance
Be shy about asking a question
or for assistance
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35. Getting the most from Support
The Dos after Issue has been resolved
Once an issue has been resolved,
let us know and then do a…
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36. Lightning Talks Data Dictionary
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© Amadeus IT Group and its affiliates and subsidiaries
© Amadeus IT Group and its affiliates and subsidiaries
Jim Bagli Manager, Solution Design
Amadeus Airport IT Americas, Inc. – 2017 User Conference

37. What is the Data Dictionary? Current Functionality
Future Functionality
Demo
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38. What is the Data Dictionary?
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39. What is the Data Dictionary?
Online Tool used that provides that ability to view the Data Dictionary for a given module, a specific table, or the entire PROPworks database.
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40. Current Functionality
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41. Current Functionality
Can view tables a specific Version.
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42. Current Functionality
Can view tables for a specific module.
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43. Current Functionality
Can pick a specific table.
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44. Current Functionality
Clicking on a table will display the column names, data type, and descriptions of columns
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45. Current Functionality
Clicking on a table will also display the constraints
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46. Current Functionality
If viewing all of the tables, checking the EXPAND ALL checkbox will open up all of the column information for all of the table.
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47. 3. Future Functionality Divider example with no photo
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48. Future Functionality Ability to see Database changes by:
Module
Table
Entire Database
This will allow you to see if anything was added or removed from the database for the selected Version.
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49. Future Functionality
Add Parameters (checkboxes) to limit what information is being displayed.
Display Table Changes
Display Colum Changes
Display Constraint Changes
This will allow you to see if anything was added or removed from the database.
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50. Future Functionality Make it Pretty!
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51. 4. Demo Divider example with no photo
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© Amadeus IT Group and its affiliates and subsidiaries

52. Lightning Talks Using Multi Language Functionality to Change Labels
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© Amadeus IT Group and its affiliates and subsidiaries
© Amadeus IT Group and its affiliates and subsidiaries
Jim Bagli Manager, Solution Design
Amadeus Airport IT Americas, Inc. – 2017 User Conference

53. Using Multi Language Functionality to Change Labels
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54. 1 – Using Multi Language Functionality to Change Labels
Scenario:
There are a few labels in PROPworks that I really wish I could rename. . .
… now I can!
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55. 1 – Using Multi Language Functionality to Change Labels
User Preferences - Default Language
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56. 1 – Using Multi Language Functionality to Change Labels
User Preferences - New Default Language
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57. 1 – Using Multi Language Functionality to Change Labels
Original Label
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58. 1 – Using Multi Language Functionality to Change Labels
Original Label
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59. 1 – Using Multi Language Functionality to Change Labels
Modified Label
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60. 1 – Using Multi Language Functionality to Change Labels
Modified Label
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61. Lightning Talks User Preferences
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© Amadeus IT Group and its affiliates and subsidiaries
© Amadeus IT Group and its affiliates and subsidiaries
Jim Bagli Manager, Solution Design
Amadeus Airport IT Americas, Inc. – 2017 User Conference

62. Thank you! AmadeusITgroup Backcover option 2
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