1. Express Customer s in seconds that read like a Reasonable Effort went into generating them

2. The Ugly … It’s R&B’s standard reply. It may be what you do too.
It takes EFFORT to reply, which for them is not
ECONOMIC (which is why it is so awful)

3. Actual, exact copy of an Email from
Just this …
… and this are original
Actual, exact copy of an from
R&B …

4. Nothing here addresses the SPECIFICS nor the CAUSE …
This gives me no SATISFACTION…
… this is MOST UNLIKELY to happen.

5. The Good … It used to take EFFORT to reply, but no more
The Good … It used to take EFFORT to reply, but no more ... Now we can respond PROPERLY and SELL in seconds ...

6. FormTrap QDE (Quick Data Entry) used to reply …
Copy and Paste …
Key or C&P this …
Select one …
Select one (or write your own)
… select one.
Repeat until all paragraphs required have been selected, tick this to finish …

7. Check this and send, this can be saved as the archive copy
AUTOMATICALLY
… as does this
This is a “canned” paragraph
… this too, BUT it address the ISSUE
This is a Keyed paragraph
This is a “canned” paragraph
I’m now LIKELY to do this
Vindicated, my “bitch” has been addressed, I feel happy …

8. For an even bigger impact, enter this instead …
This time we keyed 20 to Gift Voucher …
… and included two different “one-touch” data-carrying paragraphs … `
I’ll be back …
… which just about guarantees conversion from an unhappy customer to one who will try us once more.

9. How much EFFORT does it take … … well, much less than you’d believe …

10. Copy and Paste …
Key or C&P this …
Select one …
… 10% of cases?? Substitute your own figure …
… select one.
… ?? % of cases??

11. Keystrokes
2 x Copy & Paste
2 x Select from List
… Press

12. Select from List, press times no. of paragraphs …
… 10% of cases?? Substitute your own figure …
tick this and press to finish …

13. Keystrokes
5 x Select from List,
tick this to finish …

14. … and to finish …

15. You can still edit here …
This shows the Outlook draft
Press this and Send
You can still edit here …

16. … and it really is that Simple …
… and this starts the next reply
… and it really is that Simple …

17. (AUD $220 incl. GST/computer/year)
… and the Cost …
$150 per computer,
per year
(AUD $220 incl. GST/computer/year)

18. You can do these too …
Promote
products, events, deals, political views, positions, charities, etc.
Respond
to customer complaints, praise, observations, suggestions, etc.
Suggest and Advise
actions, fixes, new features, directions, activities, etc.
Express is a universal business tool

19. … one last example… FormTrap Solutions using Email Express
to distribute software
(and we have over 30 different distributions)

20. Key these …
Select this …
Select this …
… tick this …
… and this, and …
… key these ...
… and we’re done
Press Next

21. These are from keyed/selected values
Outlook finds this
These are from keyed/selected values
… and you can still amend, restructure and personalize the output prior to pressing Send
All of the rest, including body text, title, phone and are from lookups

22. … like to try this, at zero for THREE months…
Send an to containing just:
We’ll do the rest …
Limit, first 100 requests, preference to those current on FormTrap Support

23. Press these --- for other things you can do with the SAME package
QDE stand alone (printed or PDF documents)
The FormTrap Family of Products
QDE for Barcode printing
QDE with FormTrap Server

24. Sales@FormTrap.com Support@FormTrap.com +61 2 8303 2400
Call or us …