1. CRIP ENHANCEMENTS

2. IMPROVED ADMINISTRATIVE/USER EXPERIENCE
Browser friendly and mobile accessibility:
New platform to accommodate web browsers that include Internet Explorer , Chrome & Firefox and mobile devices

3. CRIP ADMINISTRATOR ADVANCEMENTS
When administrators add new users to the system the users will receive an with their login credentials.
REP Administrators have the capability to access information from multiple affiliated DUNS numbers using the same login credentials and assigning users access to multiple affiliated DUNS.
Administrators have the ability to delete users.  
Administrators can run a report to view all users affiliated with the same DUNS.
Administrators can run a report to see Safety Nets submitted by all users.

4. PASSWORD AUTOMATION
Users can reset their own passwords by clicking “Forgot Password” and
answering security questions set by the user.

5. “OFFICIAL” METER TEST INFORMATION

6. NEW REPORTING
REP Administrators and users can review reports including the following: Switch Holds and Critical Care

7. IMPORTANT LINKS

8. SAFETY NET FUNCTIONALITY
Users can submit safety nets to the Oncor Contact Center directly from CRIP

9. OVERVIEW - CRIP ENHANCEMENTS
CRIP Enhancements include:
Improved Administrative/User Experience
Administrator advancements
Password Automation
Official “Meter Test Information”
New Reporting
Important Links
Safety Net Functionality
New platform to accommodate web browsers that include Internet Explorer , Chrome & Firefox.

10. Questions?
Thank You!