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How could the following be negotiated?

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Presentation on theme: "How could the following be negotiated?"— Presentation transcript:

1 How could the following be negotiated?
Two sisters share a room. However, they disagree over how the room should be decorated. A new plasma TV breaks after only 2 weeks and the sales person refuses to fix it. A landlord refuses to make needed repairs. You disagree with your employer about what your hours should be, how much you are being paid, and the type of work you are asked to do. You disagree with an IRS letter stating that you owe the government $10,000 in back taxes.

2 What keeps people from reaching a settlement?
Working with a partner please develop a list of potential problems with reaching a settlement in your notes. Problems:

3 Round 1 Divide $2 with your partner.
Please follow the FIRST SET of secret instructions you were given & keep them secret.

4 Round 2 Switch partners. Divide $2 with your partner.
Please follow the SECOND SET secret instructions you were given & keep them secret.

5 Round 3 Don’t Switch Divide $2 with your partner.
Please follow the THIRD SET of secret instructions you were given & keep them secret.

6 Negotiation and Conflict Management
Major strategies that people adopt in negotiations: Competition – working to achieve the best deal for yourself Collaboration – working to achieve the best deal for each other Avoidance – avoiding conflict (no getting anywhere) Compromise – Reaching some acceptable end result (give and take) Accommodation – giving in and Revenge – making the other guy suffer on purpose Was building a relationship necessary? (beneficial) Did anyone cheat? (Why?)

7 Nature of competition Win-lose (aka distributive)
Collaborative (aka integrative or win-win) Bargaining range: Can be negative (no room for settlement) Reservation Point (RP): The point at which you stop bargaining OR move the RP to achieve a settlement BATNA: The Best Alternative to a Negotiated Agreement (fall back) Target: what person wishes to get

8 Strategy (competitive, collaborative) is not the same as one’s style and demeanor (charming, aggressive). Ethics: how comfortable am I lying Tangibles (money, in this case) Intangibles (relationship, trust, friendly feelings)

9 What is your natural strategy?


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