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Project Snape October 2016
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Objective of Snape To help the stores increase in Happyplus availability and increase sales opportunity by using the new 3-in-1 Terminal for Credit Card, Debit and Happyplus for Dine In and Delivery. Balance Checking Requirement: Tap HP Card to VR Reaader VR Reader displays the balance and points stored in card
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Flow of Discussion Overview of the project SOD Operations EOD Reports
New Happyplus Opening Procedure Operations New Payment Process for Credit Card New Payment Process for Happyplus EOD POS EOD Terminal EOD Reports
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Overview of the Project
Replacement of Ldevice and VR Reader setup for HP and CC Terminal Phase1 Non-integrated POS-Terminal Transaction Use of Ingenico 3in1 Terminal for Credit Card and Happyplus Transactions Encoding of transactional information to the POS to tender Credit Card or Happyplus payment
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3in1 Ingenico iWL250 Terminal
Wireless 3in1 (Swipe, Insert and Tap) Terminal. GPRS Connectivity (Globe/Smart)
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Terminologies to Remember
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Credit Card Receipt 3 Copies: 1 Bank Copy 1 Merchant Copy
1 Customer Copy
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Happyplus Receipt 2 Copies: 1 Merchant Copy 1 Customer Copy
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Card Types Credit Cards Happyplus Card Mastercard Visa Diners
Happyplus Red Card Happyplus JKC Card Happyplus Green Card
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SOD of Happyplus No more six steps
Just turn on the device and ensure Authentication receipt is printed Ensure terminal is authenticated during SOD for online availability and monitoring.
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Payment Process for Dine In Credit Card
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Punch Customer’s Orders
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Select Payment Order
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Proceed to the 3in1 Terminal to perform CC Transaction.
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Go Back to the POS and Select Credit Card Type
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Enter Manager’s Code and Password.
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Encode Invoice Number for the ApprCode and Amount
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Encode Table Number:
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Encode Customer’s Name:
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Payment Process for DineIn/TakeOut Happyplus using Happy Load (Please see video)
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Cashier Cut-Off/EOD
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Proceed to the BOS.
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Click Store Operations then click Card Transaction Entry.
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Select the start and end date of the report then select transaction type
before click OK.
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Select the transaction to review and verfiy Invoice and/or TID number click OK.
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Ensure that all approval codes are encoded correctly on each credit Card and Happyplus transactions.
Use the Terminal Batch Review and Detailed Report Manager’s name is indicated if the transactions are verified. Cashier Cut-off/EOD will not push if there are unverified transactions.
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Terminal EOD Perform separate Settlement for Credit Card and Happyplus for each terminals.
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Business Rule: No VOID for Reload
Follow Last In – First Out in Voiding
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MCC Support Team For merchants’ supplies / POS terminal concerns:
For merchants’ supplies / POS terminal concerns: (24 hour help desk) (SMS Hotline, available Mon-Fri, pm)
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Happyplus Support Team
For Escalation: CP#: Mike Tagasa CP#:
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Deployment IM Team will send ANSI POS SNAPE update via ftp.
GHL Team will deliver the 3in1 terminal to store. Perform signal testing for Smart/Globe Perform credit card and Happyplus test transactions MOD will sign the test receipts as proof Endorse the Terminal, charger and thermal paper rolls 3 packs Pullout of Ldevice and VR readers. NOTE: Do not accept HP Transactions if POS is not updated or terminal are not delivered.
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