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Adapting Enterprise Security to a University Environment
Bob Hartland Director of IT Servers and Network Services Jon Allen Coordinator of IT Security Tommy Roberson Manager of Servers And IT Security Southwest Educause 2003 © Baylor University 2003
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Overview of Presentation
Baylor University IT Security Security through technology/hardware Security through People Putting it all together Southwest Educause 2003 © Baylor University 2003
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Baylor University 14,221 Students 1,750 Full Time Employees
Waco, Texas 14,221 Students 1,750 Full Time Employees Southwest Educause 2003 © Baylor University 2003
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Information Technology Organizational Chart
Southwest Educause 2003 © Baylor University 2003
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What is IT Security? “…the concepts, techniques, technical measures and administrative measures used to protect information assets from deliberate or inadvertent unauthorized acquisition, damage, disclosure, manipulation, modification, loss, or use…” [McDaniel - IBM Dictionary of Computing 1994] It is more beneficial to focus on good planning then it is to rely solely on fancy technology. Southwest Educause 2003 © Baylor University 2003
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Risks of Poor Security Loss of university productivity
Public Relations problems Private Information (SSN, CC numbers, grades, etc.) Degradation or loss of client services Southwest Educause 2003 © Baylor University 2003
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Security– As Viewed by Industry
Security is a priority (proactive) The ROI for security has become highly visible in the past 2-3 years. Compromise or downtime results in lost profits Southwest Educause 2003 © Baylor University 2003
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Security – As Viewed in an University Environment
Threat to Academic Freedom A hindrance to research and education productivity Contention for funding Southwest Educause 2003 © Baylor University 2003
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Baylor’s Approach to IT Security
Our security strategy can be divided into two parts Technology People Southwest Educause 2003 © Baylor University 2003
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Security through Technology
Firewalls Intrusion Detection Systems VPN (encryption technologies) Logs Server Configuration Vulnerability Scanning Southwest Educause 2003 © Baylor University 2003
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Firewalls First line of network protection from outside world
Must be strategically placed to be effective in universities One size does not fit all for firewall policies Southwest Educause 2003 © Baylor University 2003
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Firewall Recommendations
Multiple firewalls are necessary in a university environment Firewall policies should be written with port level filtering. Southwest Educause 2003 © Baylor University 2003
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Intrusion Detection Systems
Deployment must be highly targeted Networks and servers must be understood to limit false positives Not a substitute for good security practices Southwest Educause 2003 © Baylor University 2003
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Virtual Private Networks
Ideal for limiting access and securing data transmission Great for extending the university network to students and remote campuses Southwest Educause 2003 © Baylor University 2003
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Logs Vital to identifying and resolving server and network problems
Subtle or well planned attacks may only be seen through log evaluation Raises questions of academic freedom and big brother Southwest Educause 2003 © Baylor University 2003
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Server Configuration Servers should only run daemons/services that are necessary Use mailing lists and OS update services to maintain server patches Limit the services on servers that contain critical data Southwest Educause 2003 © Baylor University 2003
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Vulnerability Scanning
Prioritize scans to focus on critical systems first. Be aware that false positives are common with scanning tools Scanning results can be used to point to weak points in networks and servers before they are abused Southwest Educause 2003 © Baylor University 2003
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Security through People
Policies Procedures Education Southwest Educause 2003 © Baylor University 2003
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Policies-Creation Important to bring in other departments
Anticipate problems Try to make policies broad enough to cover many issues Southwest Educause 2003 © Baylor University 2003
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Policies-Modification
Be flexible Policies are an ongoing work There will always be exceptions to policy Southwest Educause 2003 © Baylor University 2003
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Policies-Enforcement
Must have administrative backing for policies Helpful to explain this to various departments Must establish consistent method for dealing with student violations Document ALL enforcement actions taken Southwest Educause 2003 © Baylor University 2003
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Procedures When done appropriately-procedures can be used to prevent many problems These are very time consuming… …but can eventually save time and headaches by preventing obvious security lapses. Southwest Educause 2003 © Baylor University 2003
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Education End-User education Server admin education
Support Staff education Southwest Educause 2003 © Baylor University 2003
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End-User Education Most important thing is educating end-user on sound password practices. Users are more likely to follow policies and rules if they understand reasons for them Teach users to notice things that don’t seem right Southwest Educause 2003 © Baylor University 2003
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Server Admin Education
Teach importance of keeping systems up to date Encourage sound local account practices Try to bring other admins in other schools into the security community Southwest Educause 2003 © Baylor University 2003
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IT Staff Education Support Staff are many times ignorant of sound security practices Many IT users in general never consider security when doing their jobs. We must also try to bring them into the security community Southwest Educause 2003 © Baylor University 2003
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Security is everyone’s job!
Southwest Educause 2003 © Baylor University 2003
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On the Horizon Proactive and correlative IDS
Stricter laws forcing security in universities Probable increase in security incidents Southwest Educause 2003 © Baylor University 2003
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Summary Complete security solutions must address both technology and people Technology solutions are only as good as the policies they are enforcing Security strategies must depend upon and encourage cooperation from people in the organization Southwest Educause 2003 © Baylor University 2003
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Contributors: Speakers: Bob Hartland Tommy Roberson
Director for IT Servers and Network Services Tommy Roberson Manager of Servers and IT Security Jon Allen Coordinator of IT Security Southwest Educause 2003 © Baylor University 2003
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Copyright Bob Hartland, Tommy Roberson, and Jon Allen 2003
Copyright Bob Hartland, Tommy Roberson, and Jon Allen 2003.This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author. Southwest Educause 2003 © Baylor University 2003
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