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Childcare Concepts Special Presentation
Palma Varsamas | Nick Cantor Effective management of childcare payments in an ever changing business landscape
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Introduction & Overview
Ezidebit – An Overview History of Ezidebit in Childcare Learnings + Known Challenges Current Payment Trends Ezidebit Cloud Based Solutions Security, Compliance & Governance Q & A
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Childcare payments in the Cloud. Established in 1998
Australia’s Leader in Cloud Based Recurring Payments Acquisition by Global Payments Inc Ezidebit - 45 Million Transactions - 4.9 Billion Dollars Global Payments 11 Billion Transactions 55 Billion Dollars Market Analysis In the market, best practice implementations usually involve a Website, Client Management Software, and Ezidebit’s cloud payments. All three play an important part in a customer’s payment experience. In Australia and New Zealand, the dominant and preferred recurring payment method uses scheduled payment(s) from either bank account or credit card, processed with a batch asynchronous approach (rather than real-time). Integrations include “The Big 4”
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Contribution In Childcare
65% + Australia/New Zealand Childcare Centres Collecting fees for Centres Centre Specific Value Chain delivering Efficiency Productivity Cashflow Market Analysis In the market, best practice implementations usually involve a Website, Client Management Software, and Ezidebit’s cloud payments. All three play an important part in a customer’s payment experience. In Australia and New Zealand, the dominant and preferred recurring payment method uses scheduled payment(s) from either bank account or credit card, processed with a batch asynchronous approach (rather than real-time). Integrations include “The Big 4”
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Initial considerations for enterprise marketing
Learnings + Known Artefacts Initial considerations for enterprise marketing
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Learnings– Known - Artefacts
SPEED TO PAYMENT Getting Paid on Time PAYMENT SUCCESS Reducing arrears P & L Increasing Cashflow CUSTOMER EXPERIENCE Challenging conversations with late payers SECURITY Ensuring payment collection is secure and compliant RESOURCING Time spent on manual reconciliation
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3 drivers of change in Childcare
Childcare not impervious to macro Government reforms 2020 outlook shows Increased demand and double-digit growth Legislative change is set to further disrupt the industry in 2018 * 96% of payments collected on time
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Initial considerations for enterprise marketing
Cloud Based Solutions Initial considerations for enterprise marketing
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Childcare Centric Payment Solutions
Direct Debit Bank Account Direct Debit Credit Card BPay Real Time Credit Card eCommerce A singular payment platform enables a first class experience for Parents, Reduces arrears and give your staff more time
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Initial considerations for enterprise marketing
Security + Compliance Initial considerations for enterprise marketing
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Security + Compliance Security & Compliance - A critical part of fee collection Markets Now Outsourcing Liability Licensed by ASIC with AFSL PCI-DSS Level 1 Payments Card Industry Data Security Storage Australia’s only 3rd party with PCI Level 1 + AFSL
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Q&A – Discussion
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