1. Supporting Student Success
Planning
Transferring
Learning

2. Our City - Victoria
Victoria, British Columbia, Canada
Located on the Southeast Shore of Vancouver Island.
Population of 500,000

3. Our City - Victoria

4. Our College - Camosun
Comprehensive Community College
Offering Academic, Career and Technical and Access Programming
Serving 7300 credit students
and 12,000 extension
Serving both Domestic and International Students

5. Our College - Camosun

6. Our College - Camosun

7. As part of Budget Preparation 99/00
Origin of the Project
As part of Budget Preparation 99/00
Temporarily Stop Growth in Capacity
Shore Up Infrastructure
Address Educational Quality Issues

8. is everybody’s responsibility”
Origin of the Project
We knew we needed to. . .
Strengthen institutional effectiveness
Maximize learning opportunities
Develop principles to guide a Learning-Centred organization, And
Establish a college-wide commitment to Supporting Student Success
“Student Learning
is everybody’s responsibility”

9. Project Charter Project Management
Fundamental Part of Managing Strategic Projects at Camosun College
Foundational Plan
Project Sponsor
Project Manager
Fully Developed and Signed-off Plan

10. Supporting Student Success
Project Charter
Supporting Student Success
Project Sponsor:
Project Manager:
Project Duration:
Goals
Specific Outcomes
Background
Opportunity
Benefits
Assumptions
Approaches
Deliverables
Plan
Key Participants
Resources
Charter Sign-off

11. Our Roles Project Manager Supporting Student Success Project
Responsible for delivering this project based on the Project Charter.
Pat Felker
Director of Policy Development
Project Sponsor Supporting Student Success Project
Responsible for overall planning and assigning leadership and resources to this project
Bob Priebe
Vice President Education & Student Services

12. We defined the purpose of the project. . .
Project Purpose
We defined the purpose of the project. . .
To confirm student learning as the primary purpose of the College…
And
The central focus for our renewal agenda for the next few years

13. To extend and enhance a commitment to learning throughout the College
Project Goals
And, we defined three project goals… 1
To extend and enhance a commitment to learning throughout the College

14. Project Goals 2
To provide a learning focus as the centerpiece for the College’s framework for renewal

15. To broaden the College’s reputation as a learning-centered institution
Project Goals
To broaden the College’s reputation as a learning-centered institution 3

16. We committed to do this within existing funding levels
Project Goals
AND. . .
We committed to do this within existing funding levels

17. From the perspective of students’ experience at the College
Planning the Project
We wanted to conceptualize the project…
From the perspective of students’ experience at the College

18. Settled on three dimensions of Student Success. . .
Planning the Project
Settled on three dimensions of Student Success. . .
Planning
Transferring
Learning

19. We translated these three dimensions into sixteen Success Indicators…
Planning the Project
We translated these three dimensions into sixteen Success Indicators…

20. Success Indicators Learning Transferring Planning
Pursuit of Educational Goals
Achievement and Progress Rates
Attrition and Retention Rates
Program Completion Rates
Student Integration within the College
Student Satisfaction
Post College Assessment
Graduate Employment Rates
Transfer Rates to Further Education
Licensure and Certification Rates
Success in Subsequent Studies
Graduate Assessment of Ed. Experience
Graduate Salaries
Develop Personal Education Plan
Adequacy of Pre- admission Info
Development of Personal Learning Plans (PLP’s)
Commitment to PLP
Student Integration within the College
Student Satisfaction
Learning
Transferring
Planning

21. Conducting the Project
Through extensive consultation with students and all units of the College we. . .
Determined how each work unit of the College contributes to student success
Identified key inhibitors to student success (from the perspective of the various groups)
Prioritized the dimensions of student success

22. Over 60 services and supports were available to students
Some Key Findings
Over 60 services and supports were available to students
Administered by various areas
Uncoordinated
Not well known by students, faculty or staff

23. “It takes three years to get through two years at Camosun.”
Some Key Findings
“It takes three years to get through two years at Camosun.”
Courses not available when students need them
Often unable to take desired courses in appropriate sequence
Increasing course load in programs

24. Some Key Findings
Faculty felt students were not prepared for their courses despite having the pre-reqs
Transitions were often difficult . . .
From High School to College
From within College programs (from Access to Career/UT programs)

25. Some Key Findings
On contacting the College, students receive inconsistent and conflicting information
Front end processes
Processes & Programming
General Information
Signage

26. Rating the Dimensions Planning Learning Transferring
Planning was considered our greatest need
Learning was second
Transferring was third

27. Identified and Set Priorities for Improvement Projects
Making it Better
Identified and Set Priorities for Improvement Projects

28. Improvement Projects
Redevelopment of Student Services Model (Complete)
Redevelopment of College-wide Signage (Complete)

29. Improvement Projects
Balancing Student Course Load (Complete)
Establishing Personal Learning Plans (PLP’s) (Spring ’04)
Examining Attrition and Retention Rates (Spring ’04)
Communicating with Current & Prospective Students (Summer ’04)

30. Improvement Projects
Developing Student Feedback Surveys Course Survey (Summer ’04) Service Survey (Fall ’04)
Commitment to PLP’s (progress rates and intervention strategies) (Winter ’05)

31. Graduate Assessment of Educational Experience (TBA)
Improvement Projects
Examining Transitions between Schools and Programs which include:
Internal – Access Renewal (Spring ’04)
External – Graduate Follow-up (Complete)
Graduate Assessment of Educational Experience (TBA)

32. Project Effectiveness
A commitment to assess the impact of our improvement projects against the sixteen Success Indicators…

33. Establish benchmarks for each of the sixteen Success Indicators…
Project Effectiveness
Establish benchmarks for each of the sixteen Success Indicators…
AND
Monitor these over future years.

34. The End...
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