1. Title: IT Best Practices with RescueNet
Presenter: Mary Monroe – ZOLL Implementation Engineer

2. Agenda System Maintenance Network Configuration Maintenance Windows
Backups
Reorganize/Reindex
Clean up before and after Migrations and Upgrades, Archiving, and Replication
Network Configuration
VLANs and Subnetting
Quality of Service (QOS)

3. System Maintenance Maintenance Windows Schedule Them, Keep Them
Apply Updates
Test Restore a Backup
Clean up SQL Logs
Reboot Servers
Run Diagnostics

4. System Maintenance Backup your data! Make sure you can restore it!
You should perform test restores on a regular basis.
Backup Types
SQL
3rd Party w/SQL Agents
Snapshot/Checkpoints

5. System Maintenance Rebuild Index Reorganize Index
Weekly / Monthly
Reorganize Index
Online vs Offline
ePCR Purge Jobs – (Resource Intensive)
Purge Field Data Synch Packages
Purge Code Review Card Files
Disabled by default
Start and watch Transaction Logs
Reindex and Shrink the database after

6. System Maintenance
Who doesn’t want to start out with a clean system?

7. System Maintenance Clean up before and after Archiving RNDB
RNDB w/ePCR
Reindex RCSQL prior to Archival
Enable Purge Jobs / Run to completion -Purge Field Data Synch Packages -Purge Code Review Card Files
Shrink the RCSQL database
Reindex after initial Archival push
Reorganize Production weekly afterward
(Optional) Reorganize of Archive if you have a lot of activity.

8. System Maintenance Clean up before and after Replication RNDB
RNDB w/ePCR
Reindex RCSQL prior to Replication
Enable Purge Jobs / Run to completion -Purge Field Data Synch Packages -Purge Code Review Card Files
Shrink the RCSQL database
Reorganize Production weekly afterward

9. System Maintenance Clean up before and after Migration RNDB
RNDB w/ePCR
Reindex RCSQL prior to Migration
Enable Purge Jobs / Run to completion -Purge Field Data Synch Packages -Purge Code Review Card Files
Shrink the RCSQL database
Reindex after initial Migration push
Reorganize Production weekly afterward

10. Network Configuration
Traffic Troubles?

11. Network Configuration
Traffic Types
Server to Server
Server to Storage
Client to Server
VOIP
Personal Devices (Cell Phones and Tablets)

12. Network Configuration

13. Network Configuration
VLANs
Names for the subnets
Servers
Storage
Clients
Subnets
Network Addresses that correspond to the VLANs
x = Servers
x = Storage
x = Clients

14. Network Configuration
SOHO Switch

15. Network Configuration
Enterprise Switch

16. Network Configuration
Fully Redundant Stack 10gb Backplane

17. Network Configuration
Segregated Network

18. Network Configuration
Quality of Service (QOS)
Gives administrators control over network resources
Ensures that time-sensitive and mission-critical applications have the resources they require, while allowing other applications access to the network.
Improves user experience.
Reduces costs by using existing resources efficiently, thereby delaying or reducing the need for expansion or upgrades.

19. Network Configuration
VOIP
Reserved bandwidth
VLAN
Separate physical network
Server/PBX
Switches
Cable plant

20. Q&A