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Volunteer Recruitment & Retention
Glen Stanaway Introduce myself and topic
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Volunteer Recruitment & Retention
Where to start…? Goodness… All over the web
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Google it
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Local help
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Its on You Tube
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Government
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YA has it
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Volunteer Recruitment & Retention
Volunteering is a hot issue across all sports Life support for NFP This is the man power Capacity Bandwidth
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Volunteer Recruitment & Retention
What is necessary for your club or event to function? Race Officer Flag puller uppers Timer and scribe Mark layers First aid Tower Boat ramp What does the club need? All the usual bits
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Volunteer Recruitment & Retention
What is necessary for your club or event to function? Volunteer Coordinator I say this!
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The Impressment Service
The press gang
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Volunteer Recruitment & Retention
What does the Volunteer Coordinator do? Map out roles Facilitate recruitment Ensure retention Report back HR manager Non sailor okay Refined people skills Leadership Influencer
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Volunteer Recruitment & Retention
Mapping out roles… Organisational chart Position descriptions Skills needed White board Detail on each Write it all down
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A bit of role play… Lets have a bit of fun Role play at this
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Volunteer Recruitment & Retention
What does the Volunteer Coordinator do? Map out roles Facilitate recruitment Ensure retention Report back Assume
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Volunteer Recruitment & Retention
Broadcast – Get any bar staff to bring in water plus four glasses Targeted – Someone strong to bring in one table Concentric – Someone I know to get four chairs
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Volunteer Recruitment & Retention
Broadcast or ‘warm body’ Targeted and specific Concentric circles Show what I did for each
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Volunteer Recruitment & Retention
Mentor – be their friend, guide each Train them – tell them how to do their job Reward them – chocolates never fail Personal – thank each by first names
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Volunteer Recruitment & Retention
Mentor Train Reward Make it personal Show what I did
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Volunteer Recruitment & Retention
Reporting… Report to Greg Rowlings Did I get enough? Did they perform as hoped? Did we do our job? Advice for next time?
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Volunteer Recruitment & Retention
Reporting… Successes Problems Learnings Show what I did
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Volunteer Recruitment & Retention
What does the Volunteer Coordinator do? Map out roles Facilitate recruitment Ensure retention Report back Back to this bit
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Setting the table… Thought of the roles Table Team Chair Team
Glasses Team Thought of the roles
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Setting the table… Mapped out the basics Tables:
Role: Get table, set up table if required, position table. Skills: Strong, team player Training: Position of table, bend back, be polite, communicate Chairs: Role: Get four chairs, position chairs Skills: Quick, work alone Training: Setting, time frame Glasses: Role: Get four glasses and a jug of water Skills: Bar service, access to stuff Training: Nil Mapped out the basics
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Volunteer Recruitment & Retention
There is a cost… Marketing for volunteers Training of volunteers Rewarding of volunteers Flyers, adverts, service? Safety Boat, Race Officer… Chocolates, lunches, caps
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Volunteer Recruitment & Retention
Invest in it Assign someone to do it Map out roles Facilitate recruitment Ensure retention Report back to Committee Recap
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The Impressment Service
Critical to the show
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Volunteer Recruitment & Retention
Glen Stanaway It was a good letter Raised valid points Hope today’s talk helped Thank you
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