1. Mill Road Surgery
Dr Sellappah

2. About Mill Road Surgery
Mill Road Surgery has been in existence since 1993
This practice comprises of 2,500 patients and employs up to 10 part-time staffs
All staffs at Mill Road Surgery have an up to date Child Protection, Adult Safeguarding, DBS, Information Governance and Infection Control Certificate which is renewed on yearly basis.
We are proud to say that Mill Road Surgery is uniquely prominent as it holds the top position in the locality as per “THE MIRROR” online survey

3. About Dr Sellappah
Dr.S.Sellappah, MBBS, LRCP, MRCS, MRCOG, DA, MRCGP (UK), Dip. In Dermatology (University Of Wales), Dip. In Cardiology (University Of Cardiff)
Dr. Sellappah is a member of two Royal colleges of the United Kingdom
Diploma in Dermatology in 2005
Diploma in Cardiology in 2006
Diploma in Diabetic Medicine - Distinction
Diploma in Medical Law

4. Patient Participation Group (PPG) Constitution
Objective: The objective of the group is to promote co-operation and cohesiveness between the Practice and its Patients to promote greater efficiency
The PPG aims to stimulate discussion of suggestions and general issues for the benefit of both patients and staffs
Membership: Will be open to all patients and staffs. The Quorum will be decided later and the committee will be chaired by Dr Sellappah
Frequency of Meetings: Held once every two months
Meeting Minutes: Will be displayed in the waiting room for all to read

5. Main Objective Patients are our fundamental focus
We believe patient satisfaction will preserve good health, prevent diseases and help early detection of chronic illnesses

6. Services we provide People with Long Term Conditions
Chronic disease clinics for COPD, Rheumatoid Arthritis, Asthma, Diabetes and Mental Health for regular reviews and check-ups
Smoking cessations
Flu vaccinations
Over 75 year old check ups
Families, children and young people
Health visitors run 2 clinics in a month and are available readily for case discussion
We have an assigned safeguarding lead
All Practice Nurses complete weekly combined antenatal and postnatal checks
Pregnant women were immunised against the whooping cough / flu
Cervical smear
Child obesity clinic for 7 and 8 year
Weight management for BMI over 30 and we are scheduling a new system for High blood pressure and high cholesterol
NHS health check-ups - between year-old patients

7. Services we provide Working people and recently retired people
Extended hours appointments with nurse and doctors - Saturdays 8.30 am noon
Access to smears and flu vaccinations on Saturdays
Telephone consultations
Text message reminders of appointments
We offer numerous online services such as online appointment bookings, repeat prescriptions requests and viewing of medical history and allergies
We offer family planning and chlamydial screening services
We offer advanced booking as well as on the day appointments
Mental Health Patients
We have 22 patients that suffer from mental illnesses and we manage these patients by constructing mental health care plans as well as concentrating on their physical health
For housebound patients, Dr. Sellappah arranges home visits and also carries out flu immunizations at their homes. We have an up to date communication system with the District Nurses for required Phlebotomy for housebound patients

8. GP Patient Survey Comparison with two other local surgeries

9. Mil Road Surgery’s “The Mirror” Survey Results
Top position out of 7612 surgeries in England
Patients who had a good experience of making an appointment – 93.7%
Patients satisfied with waiting times at the surgery – 67.1%
Patients who thought the GP gave them enough time – 95.4%
Patient who thought the GP listened to them- 93.8%
Patients who definitely have confidence and trust in the GP – 72.2%
Patient whose overall experience was good – 87.7%
Patients who would recommend to a newcomer to the area – 82.5%

10. Forum Discussion
Now it’s your time to voice your suggestions and raise any general issues that you may have