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Determinants of Effective Capacity
Facilities Product and service factors Process factors Human factors Operational factors Supply chain factors External factors
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Make or Buy Available capacity Expertise Quality considerations
The nature of demand Cost Risk
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Evaluating Alternatives
Cost-volume analysis Financial analysis Cash flow Present value Decision theory Waiting-line analysis
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Decision Environments
Certainty Risk Uncertainty
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Decision Making Under Uncertainty
Maximin Maximax Laplace Minimax regret
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Decision Making Under Risk
Expected monetary value Examples
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Decision Trees Decision point Chance event Examples
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