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High level engagement plan template
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Relevant segments Relevant tools Campaign #1 Campaign #2
Prerequisites: Inbound analytics solution Push messaging and in-app messaging capabilities implements Engagement Goal #1 Relevant segments Relevant tools Campaign #1 Campaign #2 Engagement Goal #2 Engagement Goal #3 Overall expected increase in user LTV: X%
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Overall expected increase in user LTV: 24%
Use case example Open communication channels All users Push messaging, In-app messaging Goodie for /like/follow copy 1 Goodie for /like/follow copy 2 Increase level of active users from 25% to 40% Segments #1, #2 Push messaging, In-app messaging, Mail, Social channels Reminder of the best app feature with incentive Reminder of the best app feature without incentive Increase activity levels from 8 to 12 logins a month Segments #3 In-app messaging, Mail, Social channels, Push messaging (last priority) What’s new in the app Periodical goodie for our loyal users Overall expected increase in user LTV: 24%
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Notes: You need to decide whether to work on a sample or entire user base It’s best to switch between campaigns or copy to different samples to determine effectiveness before scaling to the entire user base Details and explanations are in the full training
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