1. Creating a Action Plan
July 2016

2. Why create an Action Plan?
An action plan identifies clearly what actions are required to deliver improvements and change, who is responsible for delivering the action, by when. An action plan can be a simple list of actions or a more detailed plan grouping activities into categories or work streams, indicating dependencies, resources, and timelines.

3. An action plan can be a simple list of actions or, as above a more detailed plan grouping activities into categories or work streams, indicating dependencies, resources, and timelines

4. What you need before you start
Issues from process mapping
Issues / options from brainstorming
Number your issues they will be much easier to organise and audit 8

5. How to create an Action Plan
Number issues identified in process mapping / brainstorming, review them in turn
Discuss solutions to address the issue
You can use brainstorming to generate solutions
Agree the action(s) needed to deliver the solution
Record and number the action, ensure you include who is responsible and when the action will be reviewed or delivered by

6. Example Action Plan

7. Tips for creating an Action Plan
Assign a ‘Project Manager’ to ensure the action plan is reviewed regularly
Assign actions to individuals not groups
Agree a schedule for reviewing the action plan with the project team
Number each action 8

8. What Next?
Monitor and review progress to delivering actions