1. PRESENTATION TO THE AD HOC LABOUR COMMITTEE – JUNE 2004
By Mr Edwin Molahlehi
2004

2. CCMA
VISION
To promote social justice and economic growth with the social partners by transforming relations in the labour market.
This will be achieved by delivering high quality, low cost, dispute resolution and prevention services.
2004

3. CCMA MISSION STATEMENT
For ourselves we hold dear professionalism, integrity & service, & the value of sharing trustworthy relationships.
For the CCMA we hold ourselves accountable for sustaining our vibrant diverse community, united by a thirst for learning & strengthened by self-discipline.
For the public we hold fast to our commitment to transforming labour relations by resolving disputes fairly & sharing our knowledge widely.
For Africa we hold high the ideals of equity, social justice & shared prosperity.
2004

4. CCMA CCMA VALUES Integrity Non-discrimination, embracing diversity
Maturity
Accountability
Service & teamwork
2004

5. CCMA
CCMA STRUCTURE
2004

6. CCMA AREAS OF FOCUS Dispute resolution:
Pre-conciliation
Conciliation
Arbitration
Con/Arb
Facilitation
Dispute management & prevention
Institution building
2004

7. CCMA DISPUTE RESOLUTION
96.5% of cases referred in terms of the Labour Relations Act
2% = Basic Conditions of Employment Act
1% = Employment Equity Act
.5% = Skills Development Act, Unemployment Insurance Act, Mine Health & Safety Act
2004

8. CASE REFERRALS vs JURISDICTIONAL CASES
CCMA
CASE REFERRALS vs JURISDICTIONAL CASES
2004
Note: 2003/2004 up to end of January 2004

9. CCMA
SUMMARY
Key statistics for 2003/2004
2004

10. CCMA
CASELOAD BY ISSUE
2004
Note: Other includes BCEA, EEA, SDA, UIA

11. CASELOAD BY SECTOR (OTHER SECTORS LESS THAN 5%)
CCMA
CASELOAD BY SECTOR (OTHER SECTORS LESS THAN 5%)
2004

12. CCMA
CASELOAD BY PROVINCE
2004

13. DISPUTE RESOLUTION EXPERIENCE
CCMA
DISPUTE RESOLUTION EXPERIENCE
Average of 5% increase year on year
Some 500 cases referred per day – 1 per minute of every working day – 35% not CCMA cases
80% dismissal disputes – majority individual dismissals
Over 75% of referrals not represented by a TU
71% of cases settled by conciliation – some settled by conciliation only at the arbitration hearing (expensive settlements)
2004

14. STRATEGIC FOCUS FOR NEXT THREE YEARS
CCMA
STRATEGIC FOCUS FOR NEXT THREE YEARS
Improve the basic CCMA Dispute Resolution Services
Implement a performance management system to ensure adherence to all Dispute Resolution requirements
Make optimal use of expedited Dispute Resolution process
Design & implement a quality control system to ensure a nationally consistent Dispute Resolution service
2004

15. STRATEGIC FOCUS FOR NEXT THREE YEARS
CCMA
STRATEGIC FOCUS FOR NEXT THREE YEARS
Establish specialist Services with distinctive competencies
Conduct high impact Dispute Management and Institution Building interventions
Conduct strategically important and complex Dispute Resolution interventions
Effectively market the specialised services
Generate income from specialist services
Develop legal capacity to effectively deal with legal matters and challenges facing the institution
2004

16. STRATEGIC FOCUS FOR NEXT THREE YEARS
CCMA
STRATEGIC FOCUS FOR NEXT THREE YEARS
Develop appropriate regulatory system
Regulate Dispute Resolution delivery
Regulate labour relations education, training and development
2004

17. STRATEGIC FOCUS FOR NEXT THREE YEARS
CCMA
STRATEGIC FOCUS FOR NEXT THREE YEARS
Strengthen research capabilities
Conduct well targeted high quality research to guide and support the work of Dispute Resolution, Specialised Services and Registry
Establish networks and links with research institutions
2004

18. STRATEGIC FOCUS FOR NEXT THREE YEARS
CCMA
STRATEGIC FOCUS FOR NEXT THREE YEARS
Improve support services
Develop and implement a culture of internal customer service
Develop and implement a comprehensive functional HR service
Continually enhance fully functional accessible, world class operating and reporting systems, ensuring data integrity
2004

19. CCMA
DISCUSSION
2004