1. ADMINISTRATIVE OFFICE MANAGEMENT
Handling Administrative Management Challenges
Click image
Chapter 2

2. Administrative Career Job Titles
Administrative Assistant
Administrative Manager
Administrative Information Specialist
Administrative Receptionist
Desktop Publishing Graphics Specialist
Executive Assistant
Help Desk Specialist
Administrative Assistant was once a Clerk Typist
Administrative Information Specialist was once Executive Secretary
Administrative manager was once Office manager
Administrative Receptionist was Receptionist
Desktop Publishing was Clerical Worker
Help Desk was Secretary

3. Challenges or Conditions
Growth in the information sector
Focus on and increasing concerns about ethical business behavior
Significance of corporate culture to the practice of effective management
The increasing workloads of employees and issues surrounding their work/life boundaries
Page 36

4. Growth in Information Sector
Networks
Image Processing
Data Storage Systems
Artificial Intelligence Systems
Page 36 textbook
Pages 36-37

5. Ethical Business Behavior
Reputation
Ethics
Insider Trading
Purpose
Pride
Patience
Persistence
Perspective
Page 39 textbook
Pages 38-39

6. Corporate Culture Glazed Eye Group Beady Eye Group Bright Eye Group
Page 41

7. Work/Life Boundaries
The goal of workers to perfectly balance responsibilities on the job with responsibilities at home.
Pages 42-44

8. The ‘InfoTech’ Worker In general, a worker’s primary activities are
gathering, creating, manipulating,
storing, and distributing
INFORMATION
related to products, services,
and customer needs.

9. Employee Monitoring in the Workplace
Monitoring Computer & Internet Usage
Involves using computers to observe, record, and review an individual’s use of the computer
Examples of Monitored Activities
Internet Use, Telephone Use, Messages, Computer Files, Computer Use, Telephone Conversations, Voice Mail Messages
Pages 45-47

10. Stages of Career Development
Selecting Job
Opportunities
Ages 1-25
Preparing for
Work
Ages 55 – Retirement
Making Late Career
Choices
Ages 40-55
Making
Mid-Career
Choices
Ages 25-40
Making Early
Career Choices
Page 51

11. Professional Growth Opportunities “The Why’s”
WHY Join a Professional Organization?
Network with others with similar career interests as yours.
- Acquire skills and professional certifications
WHY Develop a Mentoring Relationship?
- It gives you someone with whom you can freely talk through problems, analyze and learn from your mistakes,
and celebrate your successes.
Pages 52-55

12. Now You Know Everything There is to Know About:
Handling Administrative Management Challenges