1. HOW DOES ISD with co-enrollment work?
All means all
HOW DOES ISD with co-enrollment work?

2. Topics for this session:
How is co-enrollment different from traditional enrollment?
What else changes in co-enrolled ISD?
Eligibility
Enrollment
Services

3. WIOA SYSTEM TITLES AND SERVICES
Title I Youth, Adult and Dislocated Worker programs (Various state and local service providers) -Workforce development/employment workshops, employment assessment and career guidance, resources for worker training, on-the-job training, support services.
Title I Services
Title II Adult Literacy (Community and Technical Colleges) Adult basic skills training, English as a Second Language training, GED
Title II Services
Title III Wagner-Peyser (Employment Security Department) Re-employment services, employment assessment and career guidance, job matching, workforce development/employment workshops, business services and Labor market information.
Title III Services
Title IV Vocational Rehabilitation (Division of Vocational Rehabilitation and Department of Service for the Blind) - Training, retraining of individuals with disabilities, identification and support for the implementation of assistive technologies for jobseekers and businesses, job placement, job development, community rehabilitation providers.
Title IV Services

4. WIOA Eligibility Criteria
What changes?
Wagner Peyser
Title 1 Dislocated Worker
Title 1
Adult
“WIA”
Traditional Enrollment Model
WIOA Title I (aka Adult)
also enrolled in Title III
WIOA Title III (aka Wagner Peyser)
WIOA Title I (aka Dislocated Workers)
also enrolled in Title III and Title I Adult
Co-enrolled ISD Model
WIOA Eligibility Criteria
Title III: Job Seekers
Title I Adult: Job Seekers, legal to work, 18 or older; and registered for Selective Service
Title I Dislocated Worker: Job Seekers, legal to work, registered for Selective Service and unemployed due to general dislocation, facility closure or substantial lay-off, loss of self-employment, displacement as a homemaker, dislocation/ separation from military service, being the spouse of an active military service member.

5. Traditional customer flow
Receive Title I Adult funded training
case management/ intensive/support services provided by Title I DW staff
10-20%
case management/ intensive/support services provided by Title I Adult staff
Receive Title I DW funded Training
“WIA”
1% to 2% of job seekers enroll into Title I funded higher levels services
95+% of job seekers accessing public services
WORKSOURCE
Receive Core Services provided by Wagner Peyser funded staff
Job seekers
60+% of >100,000 seekers
80+% of <10,000 seekers
JOBS

6. New customer flow
Job seekers
% (TBD) Complete Full Eligibility
Receive individualized services - case management/navigation provided by Title I and/or Title III staff
All job seekers in a WorkSource Site – complete profile and basic eligibility to become enrolled into WIOA
Basic Services provided by Title I and/or Title III funded staff organized in functional teams
- more workshops/less one-on-one
- more interaction/discovery/attachment to services
- more robust menu of services focused on skill development and certification
% (TBD) Receive support services/training funded by Title I
70%+ job seekers get jobs
JOBS

7. Key concepts: ISD separates out…
Services rather than programs (no such thing as the Wagner Peyser, Adult or Dislocated Worker Program).
System provides services offered by staff resourced by funding streams.
Basic Career Services not all that “basic” - majority of seekers find jobs via basic career services
System must deliver Basic Career Services, provided by Title I and/or Title III funded staff
All services are high quality, staff engaged, and include opportunities for skill development
Eligibility - a way to screen people in
Only “basic eligibility” is required for Basic Career Services, using self-attestation rather than documentation
Services with hard costs (individualized career, support, and training) require full eligibility determination
Data validation never got anyone a job
And requires maintaining large amounts of personally identifiable info
Enrollment is different than eligibility determination
Performance results from getting people jobs, not from managing exits

8. Services in ISD More/new workshops Reimaged case management
Based on the needs of the total pool
An opportunity to identify who needs case management and more individualized services
Most desk side services can be delivered in high quality workshops
Reimaged case management
More focused on job getting services
Less intensive for most seekers, reserving intensive case management for those most in need
Not owned exclusively by one person/group
More interaction/engagement with job seekers
Greeting functions and resource rooms as the keys to engagement
Greater/new use of technology for those who can access it
A way to deliver a lot of content and services in an efficient manner
More partners bringing more services to the table to fill in the specialized needs of customers

9. “Basic” Career Services – Job Getting Services Available to All
Eligibility determination for adult, dislocated worker, or youth program services;
Outreach, intake, and orientation to one-stop services;
Initial skill assessment and supportive service needs;
Labor exchange, including job search, placement, and career counseling as needed;
Referrals to and coordination with programs and services inside and outside WorkSource;
Local, regional, national labor market data;
Performance and program cost for eligible training providers by program/provider type;
Local one-stop performance accountability;
Availability of and referral to supportive services/assistance including: child care; child support; Medicaid and Children’s Health Insurance Program; SNAP; earned income tax credit; housing counseling and HUD services; TANF, and supportive and transportation services provided through that program;
Eligibility for non-WIOA financial aid for training and education; and
Information/assistance regarding filing claims under UI programs, although only merit staff may answer questions, provide advice, or make decisions that could affect claimants’ UI eligibility, although other one-stop staff may assist in claims taking by routine acceptance of information.
- staff engaged
- high quality
- changing with job seeker needs

10. Individualized Career Services – Can Be Delivered In Group Settings as Basic Services
Comprehensive and specialized assessments of the skill and service needs of adults and dislocated workers;
Development of individual employment plans;
Group and/or individual counseling and mentoring;
Career planning (e.g. case management);
Short-term pre-vocational services (learning skills, communication skills, interviewing skills, etc. may include pre-apprenticeship);
Internships/work experiences linked to careers;
Workforce preparation activities that help an individual acquire a combination of basic academic skills, critical thinking skills, digital literacy skills, and self-management skills, including competencies in utilizing resources, using information, working with others, understanding systems, and obtaining skills necessary for successful transition into and completion of postsecondary education, or training, or employment;
Financial literacy services;
Out-of-area job search assistance and relocation assistance; and
English language acquisition and integrated education and training programs.

11. Keys for Success Customer engagement improves outcomes
Skills are currency in the labor market

12. Key points Eligibility is about screening people in – all means all
Enrollment is separate from eligibility
Services not programs
Basic career services are not so basic
Don’t forget that engagement and skills development/documentation are keys to customer success