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Conflict Resolution and Negation
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Vocabulary Conflict Communication Compromise Negotiation
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Steps to Resolution
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Do not pass judgment, accuse or blame the other person
State the Problem Clearly and calmly state the problem. Do not pass judgment, accuse or blame the other person
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Define the scope of the problem
Discuss the specific areas in which you agree and disagree.
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Brainstorm Possible Solutions
List all the possible solutions that you both can come up with to resolve the conflict. Write down all the ideas even if they seem ridiculous at the time.
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Identify Consequences
Discuss the possible consequences for each brainstormed solutions
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Choose a solution that you both can agree upon.
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