1. Willamette University Career Services New Directions
Presentation to Board of Trustees
University Relations Committee
by Jerry Houser
Director, Career Services

2. Three key questions we are asking ourselves each year
Are we delivering the important and needed services such as job listings, career counseling, alumni networking, internship development, academic support, and grad school planning?
Do key people (faculty, students, alumni, and employers) know about and use our services?
Are we managing our services effectively and efficiently to meet our projected outcomes?

3. The Review Process Meetings with faculty, students, and staff
Benchmarking with peer institutions
Conduct annual surveys of graduates
Develop metrics for customer evaluations
Measure progress on projected outcomes

4. Current Mission
“The Career Center strives to provide engaging programs, services and support that will empower the personal, intellectual and professional development of our students.”

5. Willamette’s Strengths
We benefit from a small campus
We have close ties with the State Capitol
We provide alumni with virtually the same services as current students at no charge.
We provide individualized and flexible service to students
Liberal Arts curriculum is flexible and versatile
Strong student leadership outside the classroom
Developing alumni career network

6. Three Primary Service Areas
Career
Decision
Making
Recruitment
Placement
Experience
Networking
Education
Preparation
Assist in career decision-making at all levels
Support recruitment and career opportunities
Foster networking and preparation

7. Sample programs in the primary areas
Individual counseling
Alumni Advisors
Career Beam
Discernment workshops
Decision
Making
Recruitment
Placement
Experience
Networking
Education
Preparation
Internship Fair
Recruiting Program
Employer Marketing
OLAPC
JobCat
Career Newsletter
Futurama
Grad School workshops
Internship classes
Optimal Resume
Vault e-library & Hatfield
Alumni contacts/speakers

8. Next Steps & Plans
Increase total number of individual student appointments
Increase internship activity
Develop electronic career newsletter
Implement three new technologies
Register 500 in JobCat and 300 in Optimal Resume
Build relationships with 20 new employers
Develop on-campus “internships” via work-study, etc.
Increase engagement with first and second-year students

9. New Directions Centralizing job listings
Increased CLA academic collaboration
Increased outcome measurement
Target marketing to 1st and 2nd year students
Engage parents
Experiment with technology solutions