1. GDG: Achieving a Successful SAP® SuccessFactors® Solution Deployment and SAP ERP Upgrade with SAP Enterprise Support​
Company ​Guangzhou Development Group Incorporated Headquarters Guangzhou, China​ Industry Utilities​ Products and Services Electric power and gas​ Employees 6,800​ Revenue ¥4.05 billion (US$ million)​ Web Site
Objectives
Become the largest power producer in China
Upgrade to the latest version of the SAP® ERP application to better support the business
Implement cloud-based SAP SuccessFactors® solutions
Minimize time-consuming learning requirements and training costs
Why SAP
SAP Enterprise Support services, which provide the cloud computing experience and high security standards required for a major IT upgrade
Value maps for SAP SuccessFactors solutions that provide the training materials and expertise needed to speed the learning process and help ensure a safe and secure upgrade
Resolution
Engaged SAP Enterprise Support to deploy the SAP enhancement package for SAP ERP
Worked with the SAP Enterprise Support Advisory Council and used SAP Enterprise Support value maps to determine the best services to support the project
Used SAP Solution Manager to monitor IT during and after the upgrade
Took advantage of the innovation discovery service for SAP products
Benefits
Eliminated security concerns and provided training materials for getting started with SAP SuccessFactors solutions
Discovered the value, road map, and recommendations to plan new business scenarios
60 hours Saved on learning $33,000 Saved on training costs Useful Learning materials ​ Secure​ Upgrade deployment​
“SAP Enterprise Support value maps really helped with our SAP SuccessFactors solution implementation. They provided us with learning materials for a cloud deployment and eliminated security concerns by helping us understand the implementation road map and methodology. It saved us nearly 60 hours of learning time and $33,000 in training costs.”​ Chen Mingfeng, IT Department, Guangzhou Development Group Incorporated​
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