1. Nepal Government e-Gov Services
Prepared by:
Ramesh Pokhrel
NITC

2. Agenda e-Gov Services e-Gov services of Nepal Government
Upcoming e-Gov services
Future Plans

3. e-Gov Service –An Introduction
Services provided by the government by the means of internet/network/ICT
Websites are e-Gov applications but just provide one way information
e-Gov services aims to provide two way/ transactional communication between government and service seeker.
e-Gov service tends to automate all the government procedure

4. Why e-Gov Services Provides 24*7 service
Reduces hassle among service seekers
Reduces corruption
Increases the efficiency of Government employees
Provides quick service
Keeps records safe and managed

5. Inland Revenue Department
e-VAT – All our taxes could be paid through online system
e-PAN – PAN registration could be done online
All services related to tax and payment could be done online
All service could be accessed from ird.gov.np
All information regarding the service could also be found at ird.gov.np

6. Taxpayer portal of IRD

7. Personal Information System
It manages all the demographic and service profile of a civil servant
Keeps track of an entire service history of an employee
Vacancy and retirement forecasting
Automatically calculates and generates payroll (Talabi Pratibyadan)
Calculates Pension and Gratuity amount
Can be accessed by individual using pis.gov.np

8. Login for PIS system

9. Public Service Recruitment Management System (PRMS)
Citizens can apply for different government jobs online
Once registered no need to fill up form for any vacancy you apply for
Will soon be used to store result information
Payment still has to be done manually
Admit card can be generated online
Can be accessed through

10. PSC online application

11. Office of Company Registrar
Provides company registration service online
All procedure starting from name selection to submitting all documents could be done online.
Complete manual for all services provided online
Can be accessed through

12. Online company registration system

13. National Portal Provides a single gateway for all government services
Can be used to access any government information and online application
One stop solution to Nepal Government
Contains all information regarding Nepal
Can be accessed through

14. National Portal

15. License Portal
single platform which provides detail information about business licenses
Contains a comprehensive inventory of 130 licenses and related information
entrepreneurs will now have access to authentic information through one website
Can be accessed through

16. License portal

17. Electronic Building Permit System (e-bps)
system for managing a building permit system
Digitize and archive the existing 15,000 building plans and drawings
Users can also track their application submitted for the building permit system
Currently being used in Kathmandu Metropolitan City and Lalitpur Sub Metropolitan City
Can be accessed through kmcebps.gov.np and lsmcebps.gov.np

18. Electronic building permit system

19. bolpatra.gov.np

21. Other e-Gov Services Poor household identity system
Online vital registration system
Supreme Court Legal Information system
Management Information System by National Information Commission
Online Visa Application System
Office automation system
Online land registration system by Dolrm
e-Driving license
And many more

22. Upcoming e-Gov Services
National ID system
e-passport
e-visa
e-Vehicle Registration

23. Future Plans Automating all process in government agency
Providing all government services online such that they could be accessed 24*7.
Implementing Zero Corruption through the use of ICT
Implementation of Mobile Government

24. Worldwide top e-Gov Websites
The United Kingdom’s Gov.UK, is praised widely for the simplicity of its design, the clarity of its content, its search engine optimization strategies, the agility of its entrepreneurial team, and its consolidation of hundreds of government websites.
Australia’s use of comprehensive user research and testing has led it to make significant improvements to theAustralia.gov.au portal that helped the country’s e-government programs score second highest in the United Nation’s 2014 e-government rankings.

25. Hong Kong’s Gov.HK is called vibrant, exciting, and “not at all like a staid government website.” It is notable for its accessibility—in 10 languages: Cantonese, Mandarin, English, Bahasa Indonesian, Nepalese, Tagalog, Pakistani, Thai and Vietnamese.
New Zealand’s newly redesigned Govt.nz “doesn’t look much like a government website at all,” according to FutureGov. “It’s very simple with a large font and no official insignia.” Extensive user testing and feedback guided the designers’ decisions.
Singapore’s ecitizen.gov.sg resembles a simple search engine, but category tabs were added when testing revealed that many users preferred simple tabs to help them find information. Its prominent feedback option also encourages citizen engagement.

29. Questions???