1. Industry Section Presentation: Health System Pharmacy 101- How Vendors Can Add Value & Partner Sidney P Phillips PharmD, RPh, MBA
11/7/16

2. Agenda Introduction “Day in the Life of a DOP”
Top 10 Challenges faced by Health system Pharmacy
Bringing Value to Business of Pharmacy
TSHP’s value to Industry

3. Bio PGY 1 Residency and PGY 2 Management Residency MBA
Director of Pharmacy since 2003
Operations Director for Cardinal Health
60 + hospitals in 20 states
Division Director of Pharmacy
BSWH
Interim Director at BUMC

4. People Management

5. Meetings Huddles—Tier 1, 2, and 3 Quality meetings Nursing meetings
Administration meetings
Purchasing and Drug Shortage
Accreditation Preparation—TJC/CMS
Regular and Periodic Vendor meetings

6. Reports Daily ADM Reports Daily Purchasing Monthly Reports
Discrepancies
Over-rides
Drug Flow
Daily Purchasing
Spend
Compliance
Monthly Reports
Interventions
Diversion
Report Creation

8. Pharmacy Top 10 Narcotic Diversion People Recruitment and Retention
Sterile Products
USP 800/797
TSBP
Accreditation—TJC and CMS
340b compliance and effectiveness

9. Pharmacy Top 10 Drug Shortages Drug Spend Nursing Physicians
Wholesale, Specialty, Consignment, and outside normal distribution
Nursing
Physicians
Patient Satisfaction/Re-admission

10. Bringing Value Determine the need of that Pharmacy Be Concise
Persistent
Response is different based on individual
Gauge your follow-up
Follow through
Don’t be surprised by change
Priorities and Timing change daily

11. Things Not to Do Don’t get Offended Don’t Go Around
Lack of communication
Interest in product isn’t there or decreases
Don’t Go Around
Physicians
Administration
Not following hospital policies
Sacrifice a relationship for a product
Talk about other Pharmacies or Directors

12. TSHP Value to Industry Access to Pharmacy Leaders in Texas
Formally
Informally
Networking among other industry members
Programs specifically designed for Industry