1. Kathy Nolan Supervision Consultant
Supervision - NHT
Kathy Nolan Supervision Consultant

2. Supervision - NHT

3. also supervise front of house staff who are in contact with clients.
Supervision - NHT
What I do
Provide professional supervision to staff of Relationships Australia (Tas) who provide mediation, counseling, or education, to clients;
also supervise front of house staff who are in contact with clients.

4. Professional supervision is important because:
Supervision - NHT
Professional supervision is important because:
Encourage regular, facilitated, reflection on practice, in quarantined time/space.
Identify needs and concerns of the supervisee.
Provide direction, motivation, mentoring, in addressing needs and concerns

5. Confidential unless duty of care/risk to person, client, organization.
Supervision - NHT
Attend to practice/skill building, Ethical decision making, organizational P&P requirements; personal vs professional wellbeing; develop self-care strategy, debriefing, refuelling; training needs and gaps
Confidential unless duty of care/risk to person, client, organization.

6. Complexity of needs of community member participants at NHT.
Supervision - NHT
Complexity of needs of community member participants at NHT.
What is vicarious trauma? Is it referring specifically to trauma workers?
Work related stress, compassion fatigue
Any role working with people, that requires empathy, can (not will) result in compassion fatigue, and support may be required

7. Trouble getting to and staying asleep
Supervision- NHT
Trouble getting to and staying asleep
Anxiety, irritability, easily distracted, not feeling safe for no reason
Perspiration, increased heart rate
Avoiding others, negative a lot of the time
Isolating others, or self
Regular mistakes, loss of sense of humour, loss of motivation and energy
Sometimes aggressive behaviour
Lack of respect and responsibility
Reluctance to change
Lack of visioning for future
Broken connections

8. Excessive blaming of others Lack of self-responsibility
Supervision - NHT
Excessive blaming of others
Lack of self-responsibility
Bottling up emotions
Excessive complaining about self and others
Compulsive behaviours
Lack of or decrease in self care
Relationship issues
Apathy
Life is generally not pleasurable
Prolonged sadness
Prolonged tiredness
Conflict
Reduced capacity to communicate with others positively

9. What are options for employees?
Supervision - NHT
What are options for employees?
For concerns about work-related stress, access EAP counselling via workplace provider; or other support of individual choice, eg, private health professional (GP, Psychologist, counsellor)
For improving practise skill and performance, access professional supervision via workplace internal or external supervision provider.