1. Foundations of Human Communication
Chapter One
Foundations of
Human Communication

2. Chapter One Objectives
Why am I studying communication?
What is communication?
What are the key components?
What Does communication look like?

3. Why are you Here? Short answer: It’s Required
Better answer: Communication touches every aspect of your life. To be able to express yourself (effectively) is a basic requirement in modern society.
The world turns on communication.

4. Why Study Communication?
Improve employability – Oral communication is the number #1 skill hiring managers are looking for in college graduates.
Improve relationships – Learning to communicate effectively positively impacts our satisfaction and happiness in life.
Improve health – Positive relationships lead to a healthier life. A lack of social relationships jeopardizes health (Increased rate of cancer, strokes, hypertension, suicide, common cold, etc.).

5. Who Uses Speech Communication?
EVERYONE!!!
a manager leading a staff meeting of four or five colleagues
a teacher addressing a parent academic evening
a salesperson promoting a new product to a group of sales representatives
A construction worker learning and teaching physical skills
a best man/maid of honor presenting a speech at a wedding

6. What is Communication?
Communication is the process of acting on information.
Someone does or says something and we say or do something in return.
Is communication unique to humans?

7. Is Communication unique to Humans?
How do we communicate with our animals?
How do our animals communicate with us?

8. What is Human Communication?
Human communication is the process of making sense out of the world and sharing that sense with others by creating meaning through verbal and nonverbal messages.
We use V & NV communication to make sense of the world and share our understanding with others.

9. Discussion Questions
Is all human behavior communication?

10. Discussion Questions
All human expression has the potential to communicate a message.
Does this mean that you are always intentionally expressing an idea or emotion?
When you intentionally provide info to someone else does this automatically mean communication has occurred?
MS=MR
MS≠MR

11. Does MS always equal MR?

12. What Are the Key Components of Communication?
Source/Sender: Encodes by translating thoughts into ideas
Receiver: Decodes by interpreting ideas
Channel: Way the message was received (i.e. phone, FTF)
Message: Verbal, Nonverbal
Noise: Literal (i.e. cell phone), Psychological (i.e. thoughts)
Context: Physical, Historical, & Psychological environment
Feedback: Response to a message

13. What Does Communication Look Like?
Three Models of Communication:
1. Communication as Action
2. Communication as Interaction
3. Communication as Transaction

14. Human Communication as Action: Linear (one-way) Communication
Communication Models
Human Communication as Action: Linear (one-way) Communication
Communicator A
Communicator B
Noise
Sender
Message
Receiver
Noise
Ex: Sending an but never receiving a response.

15. Human Communication as Interaction: Turn Taking Communication
Communication Models
Human Communication as Interaction: Turn Taking Communication
Noise
Noise
Communicator B
Communicator A
Noise
Noise
Ex: Messages are being sent like they would be through IM.

16. Communication Models Human Communication as Transaction:
Simultaneous Communication
Communicator B
Communicator A
Noise
Noise
Sends & Receives
Sends & Receives
Messages
Noise
Noise
Ex: Your boss sends a message telling you to get her a coffee and although you do not verbally respond, you are communicating with her when you roll your eyes at her.
Fig 1.3

17. Assessing Your Learning
Which communication model reflects my communication with you in this classroom?
A.) Communication as Action
B.) Communication as Interaction
C.) Communication as Reaction
D.) Communication as Transaction

18. Why are you studying communication? What is Communication?
Review of Chapter One
Why are you studying communication?
What is Communication?
What are the Key Components?
What Does Communication Look Like?