1. ETS eCommerce
& eBusiness
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2. source: Giga Information Group
Definitions
“e” Stands for electronic networks and describes the application of network technology to improve and change business processes and to create new value chains
“eCommerce” covers the outward-facing processes that involve customers, suppliers and external partners
“eBusiness” includes eCommerce and also covers internal processes
source: Giga Information Group
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3. eStrategy Statement
ETS organizations will develop eCommerce and eBusiness capacity by enhancing and extending capabilities we have. To create new opportunities, ETS organizations must understand and seek to use network technology to increase revenue, improve efficiency and retain or attract market share.
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4. Adapted from Giga Information Group
eCommerce & eBusiness
Can Impact Most ETS Processes
eCommerce =
outward facing processes
eBusiness =
all business processes HR
Workforce
mgmt
tomorrow
New Services
Finance
Risk
mgmt
today
Customer Loyalty mgmt
Transportation
yesterday
Procurement
Envision
Marketing
Contracts
Nominations
Capacity &
Transportation Sales
Market Services
Adapted from Giga Information Group
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5. Adapted from Giga Information Group
ETS Applications
In place and In progress
eBusiness =
all business processes
eCommerce =
outward facing processes
Tomorrow
eHRonline
Capacity Book
Marketing Dashboard
Scada
Class location
Today
Pipeline Profile
Risk Books
Integrated Supplier
Ibuyit.com
Yesterday
Envision
Noms, Conf, Capacity Release
Enron Online
Class Location
Emergency Teams
ETS E-commerce Stats
Hottap 2000 Annual
e Nominations: 1,305,784
Confirmations: 2,891,875
Accounting Invoices & Docs: 100,032
Capacity Release: bid/offers
Informational Postings: fgt: 56,400 visits, 2,520,720 hits
nng/tw: 96,000 visits, 2,776,320 hits
fgt, nng, tw: 715 unique users with 90,000 hours logged in
EOL November 2000:
nng: 926,073 MMBtus with revenue of $28,073
tw: 620,000 MMBtus with revenue of $77,872
Adapted from Giga Information Group
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6. ETS eCommerce Opportunities
Tomorrow’s eCommerce
Visually augmented Informational Postings
(decision assisting graphs, maps, etc.)
Wireless Transactions
(e.g., higher bid notification
with bid response capability)
Off-line Transactions/ Asynchronous Processing (PDA or notebook computer preparation)
Vendors
Transportation
Partners
Pervasive Usability
(via pervasive XML)
Paperless Documents
(e.g., FERC filings, electronic contracts)
Real-time transaction feedback
(e.g., active service request feedback)
Shared Functionality
(non-proprietary that add
customer value)
Data Mining
(e.g., capacity release,
competitor data)
Informational Postings (outage schedules,
gas quality, tariff, etc.)
- Transactions (noms, scheduled quantities,
confirmations, invoices, imbalances, etc.)
/ pager notifications (notices, cuts, etc.)
- Real-time display (flow volumes)
- Electronic regulatory filings
FERC, DOT
Customers
Today’s eCommerce
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7. ETS eBusiness Opportunities
E-business strategy
Visually augmented internal apps
(decision assisting graphs, maps, pipeline profile, etc.)
Off-line Transactions/ Asynchronous Processing (PDA or notebook computer preparation)
Wireless Transactions
(e.g., contract request approvals, field inspections, server reboots)
Mobile Workforce
Enron Entities
Real-time transaction feedback
(e.g., EOL deals, pricing)
Shared Functionality
(Operations to Business to
HR to Finance & Accounting
Data Mining
(e.g., Marketing
Dashboard)
Pervasive Usability
(via pervasive XML)
Intranet (Document Imaging, Progress Reporting, …)
Business Apps (Marketing, Market Services,
Gas Accounting, …)
Operations Apps (project tracking, emergency response, procurement, class location, flow volumes)
Human Resources
Home Office
Field Operations
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Today’s e-business

8. Present information to business and IT groups
Next Steps
Present information to business and IT groups
Create a network of business and IT people to:
broaden understanding of eCommerce & eBusiness
assess value and impact of eCommerce & eBusiness
opportunities
identify and prioritize initiatives, emphasis on quick wins
set goals for 2001 and beyond
Position IT and business resources to execute initiatives
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9. Implement electronic contracting
Preliminary 2001 Goals
Implement electronic contracting
Electronic contracting interface with EOL
One new customer on EOL per week
Develop strategy of placing imbalance trading and capacity
release on EOL
Implement data mining for capacity, capacity release and
pricing
Completion of accounting documents on web
Assess value of customer dashboard
Implement Risk Management System
Improve effectiveness and reduce cost of Intranet
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