1. Psychological Services of the Czech Police
Mgr. Aneta Langrová
Head of the Crisis Intervention Group
Police Presidium of the Czech Republic
Prague
20th October 2017

2. Psychological services of Police of the Czech Republic
Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

3. Structure of the psychological service
Police Presidium
Department of Head Psychologist
14 Regional Police Directorates
Departments of Psychological Services
Psychologists of Units with republic-wide competence
New conception – signed by Police president
Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

4. Amount of the Police Psychologists2 3 2 1
5+10+8 5 2 2 2 3 2 2 3 5
Criminal acts
Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

5. Department of the Head Psychologist
Structure:
Basic activities:
Chief Psychologist
Assistant of the Chief Psychologist
Head of Crisis Intervention Group
Crisis Intervention Group
Methodical worker for Assessment Centre
Psychodiagnostic worker
Appellate body in personality capability assessment (handling requests for review of conclusion)
Methodical guidance for police psychologists and control activities
Organizing educational and training activities for psychologists
Methodical guidance and organising of Assessment centre
Methodical guidance and coordination of system of crisis intervention and peer support
Operation of non-stop helpline 1 1 1 1 2 5+
y (not actual structure)
- The conclusions are given by the psychologist after the psychological assessment
- Assessment centre and Crisis Intervention – not only psychologists are involved
Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

6. Psychological intervention system
Crisis Intervention
System
(system of help to victims)
Peer Support
(posttraumatic intervention care for police officers)
SKI
60 psychologists
6 members of the Crisis Intervention Group
250 crisis intervents
(trained police officers)
hundreds peers (trained police officers and staff)
Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

7. (provided by psychologists)
Psychological care
(provided by psychologists)
Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

8. (provided by psychologists)
Psychological care
(provided by psychologists)
Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

9. Psychological care according problems
Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

10. Crisis intervent For crime victims and police officers by event
Voluntarily
Paid
Non-stop system
Statistics
Basic 3 day long First psychological Aid course
Special education twice per year
Intervision + supervision
New conception – signed by Police president
Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

11. Crisis Intervention System - summary
2010
2011
2012
2013
2014
2015
2016
6 month
12 month
Contacts
526
2524
2997
2974
2967
2728
2938
Intervented persons
516
2157
2729
2621
2478
2481
2658
Rides
263
1270
1434
1366
1190
1259
1315
Events
248
1013
1212
1079
974
997
1081
Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

12. Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

13. Peer For police officers not only related to some traumatic event
Voluntarily
Not paid
No statistics
Basic 3 day long Peer support course
Special education twice per year nonobligatory
Intervision
New conception – signed by Police president
Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

14. Peer support in detail In 2014:
367 individual interventions 22 group interventions (211 persons)
Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

15. Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

16. Non-stop Help Line Since 2002 24 / 7, anonymous Phone, Skype, E-mail
Operated by Crisis intervention group
Consulting and counselling, crisis intervention
The service for the police officers, employees and their nears;
also for officers of Fire Rescue Service, Army, Prison Service, General Inspection of Protective Service and Custom Administration of the Czech Republic
In the case of disasters or mass traffic accident - coordination of crisis intervention teams; psychological support for affected;
Non-stop help line
- Since 1994
– it works 24 hours a day, 7 days a week
Operated by Crisis intervention group, Department of Head psychologist
it provides the services to the police officers and employees and their nears; to officers of Fire Rescue Service and since 2011 also to memebers of the Army.
- In the case of disasters or mass traffic accident - coordination of crisis intervention teams; psychological support for affected by;
In 2011, 463 calls
in future, within the system of psychological support for victims (next slide) we want to open this help line for the victims, especially for crime victims
- 105x call transfers from Emergency Call Number clients of the public with suicidal tendencies
Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

17. Type of Help Line Services
linkapomoci
974 834 688
Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

18. Non-stop Help Line
Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

19. Motto
Talking about what we experienced and make us upset, is the most fundamental human nature.
Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

20. Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017

21. Thank you for your attention.
Mgr. Aneta Langrová
psychologist
Head of Crisis Intervention Group
The Police Presidium of the Czech Republic
Phone:
Mobile:
Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague
20/10/2017