1. ‘A journey through support services’
Tracey Cassidy
Supported Housing Manager

2. Visiting support services Community lifeline services Lifeline+
Social Care/Health services
Home-social/private/owned
Voluntary sector

3. Visiting Support Service
District-wide April 2014 for
Over 65’s
517 sheltered residents supported –
July 2012 to March 2014
31 new referrals since 1 April 2014
Short-term, confidential service providing emotional, financial and practical support
Free of charge – must be eligible (needs & risk assessment)
Referral process
Significant outcomes – financial; debt management; budgeting; combatting social isolation; setting up new tenancies/tenancy sustainment; health and social care

4. Community Lifelines 988 current users Expansion of products provided
Increased promotion – safety and security for all the family
Crossing boundaries
Links to assistive
technology

5. Lifeline Filling a gap in the market
Additional services to current popular community lifeline service – 988 users
Pilot project - Sawston and surrounding villages
Personal; individual; flexible; long-term; well-being and tailored service
Chargeable service offering 3 options for residents (Monday to Friday)
Review and monitor with potential to expand

6. Health & Social Care Links
Mental health team
Community matrons – linked to hospitals
Discharge planning
Occupational therapist’s – HIA’s/housing assoc/local authorities
Locality teams
Community Pharmacists
Safeguarding responsibilities
Multi-disciplinary teams – need to be pushier here!

7. Links to voluntary sector
Community transport
Village wardens – 25 villages – Parish Councils; local groups supported by Care Network and Age UK
Care Network – Community Navigators; village warden schemes; ‘help at home’
Age UK – befriending; village wardens; advocacy
Camsight – befriending’ counselling; aids for sight; own support workers
Besom Project – garden clearance; painting rooms; finding furniture
Emmaus; SOFA; Food Bank;
Access to village charities and grants from County run ‘Cambridgeshire local assistance grant’ to utility companies and warmer homes discount – the list is endless!

8. Their Home Social rented – SCDC 6k homes, 1400 sheltered accommodation
Private rented
Owner Occupied
Living with family and/or friends

9. All leads to…… The individual being Independent Sustaining their home
Combatting social isolation
Overcoming loneliness
Making decisions for themselves
Being able to access services at the point they need or want to

10. Any Questions? Contact details: Tracey Cassidy
Supported Housing Manager
South Cambridgeshire District Council