1. OFFICE OF THE PUBLIC PROTECTOR
Presenter:
ASHLEY RAMPERSADH
CHIEF ADMIN OFFICER
BUDGET VOTE HEARINGS
17 MARCH 2006

2. OPP BUDGET VOTE HEARING
INTRODUCING THE OPP
STRUCTURE OF THE OPP
REVIEW OF THE 2004/05 ANNUAL REPORT
PERFORMANCE ON STRATEGIC OBJECTIVES FOR 2005/2006
STATISTICAL OVERVIEW
BUDGET OVERVIEW
CHALLENGES
NEW ORGANIGRAM
COLLABORATION WITH OTHER CHAPTER 9
INSTITUTIONS
CONCLUSION

3. INTRODUCING THE OPP
Manadate
Mission
Vision
Values

4. STRUCTURE OF THE OFFICE OF THE PUBLIC PROTECTOR
National Office
Provincial offices
Gauteng Office was opened
Regional offices

5. BUDGET OVERVIEW – (FIVE YEAR PERIOD)
FINANCIAL YEAR
2000/01
R’000
2001/02
2002/03
2003/04
2004/05
BUDGET ALLOCATION
23,969
29,371
35,135
43,519
49,160
PERCENTAGE INCREASE
23%
20%
24%
13%

6. BUDGET OVERVIEW – (FIVE YEAR PERIOD)

7. BUDGET OVERVIEW (CONT)
An amount of R3,2 million which was committed from the 2003/04 financial year was also deferred to the 2004/05 financial year. Therefore, the OPP had a revised budget of R56.1 million for the 2004/05 financial year.
Of the total budget of R56,1 million the OPP was able to spend R54, 004 million which translates to 96% overall spending.

8. PROGRAMME PERFORMANCE: 2004/05
1. Efficient and Effective Investigations
SDI were developed and implemented
Of the 5 systemic investigations, a report on the Protected Disclosures Act has been submitted to the SA Law Commission to consider review of the Act
5 Own initiative investigations identified and ongoing

9. PROGRAMME PERFORMANCE: 2004/05
1. Efficient and Effective Investigations( cont)
Investigative staff were trained to improve investigative skills
Strategy to reduce backlog developed and implemented
All processes and phases of the investigative cycle have been documented
A “Think Tank” committee has been set up to facilitate the speedy issuing of reports

10. PROGRAMME PERFORMANCE: 2004/05
Outreach Programme
43 clinics have been established and are conducted monthly across the country
Enhanced public awareness campaigns and workshops have resulted in a 29% increase in complaints received
Treasury approved additional funds to set up 2 regional offices

11. PROGRAMME PERFORMANCE: 2004/05
Improved Administration Support
New performance management system was implemented
Additional polices and procedures were implemented
Web site developed and launched
Key appointments were made to reduce pressure of non core functions on investigative staff
All admin and support staff received training

12. AUDITOR-GENERAL REPORT
The AG’s report confirms that the OPP is committed to the effective and effective utilisation of public funds
The unauthorised expenditure for the
1999/2000 financial year has been
approved by parliament

13. STATISTICAL OVERVIEW: 1 APRIL 2004 TO 31 MARCH 2005

14. NOTES TO CASES CARRIED FORWARD
OPP redefined its investigation processes and put more emphasis on identifying systemic deficiencies, root cause of complaints and report writing
Number of high profile and complex cases increased
Staff had to be trained on redefined processes and more time was spent on attending training

15. BUDGET ALLOCATION:2005/06
ECONOMIC CLASSIFICATION
INVESTIGATIONS & ADMIN
OUTREACH/ PUBLIC AWARENESS
TOTAL ALLOCATION
R’000
COMPENSATION OF EMPLOYEES
38,888
1,000
39,888
GOODS & SERVICES
11,639
2,000
13,639
MACHINERY EQUIPMENT
1,600 -
TOTAL
52,127
3,000
55,127

16. ECONOMIC CLASSIFICATION

17. STRATEGIC OBJECTIVES: 2005/06(CONT)
1. Investigations and Reporting
To conduct investigations on receipt of complaints or on own initiative and identify systemic shortcoming and root causes of complaints
Conduct investigations as projects where feasible and appropriate
Reporting: Closing reports, Special and Formal

18. STRATEGIC OBJECTIVES: 2005/06(CONT)
Investigations and Reporting (cont)
Take or recommend remedial action/focus on resolving complaints by mediation and negotiation
Develop strategic investigative guidelines and procedures
Develop mechanisms to expedite the finalisation of investigations (backlogs)
Develop a framework to cost investigations

19. STRATEGIC OBJECTIVES: 2005/06 (CONT)
2. Corporate Services
Human Resource Management
OPP reviewed its remuneration policy to address the issue of staff retention
Administration and support
Enhance overall admin support functions to manage expansion of OPP
Financial Management and Supply Chain Management
Establish SCM framework
Introduce divisional budgeting
Develop policies and procedures

20. STRATEGIC OBJECTIVES: 2005/06 (CONT)
3. Communications
Develop and implement internal and external communication strategy
Develop a strategy for international relations
4. Outreach
Develop outreach strategy and implementation plan
Establish 2 regional offices
Conduct public awareness campaigns
Implement Civil Society Advocacy Programme
Establish additional clinics

21. STRATEGIC OBJECTIVES: 2005/06(CONT)
The Learning Organisation and Information Technology
Establish a Knowledge Management unit for OPP
Information Technology
Introduce new case management database
Audit existing information systems
Develop and implement IT policies, standards and procedures
Implement a Disaster Recovery Plan

22. STATISTICAL OVERVIEW: 1 APRIL 05 TO 31 DECEMBER 05
Cases brought forward:
New cases received:
Cases finalised:

23. CHALLENGES Disparities in the provisions of municipal services
Lack of co-operation in certain municipalities
Greater workload as a result of the outreach programme
Distances to be travelled by investigative staff for outreach results in time out of office
It is difficult to cost investigations due to the spontaneous nature of complaints
Limited funds and resources to establish additional
regional offices

24. COLLABORATION WITH OTHER CHAPTER 9 INSTITUTIONS
OPP committed to jointly conduct a civil advocacy programme with the HRC and CGE
OPP accommodated a request by CGE to share its office in Kimberly
The OPP is currently involved in a joint investigation with the CGE relating to Maintenance matters

25. CONCLUSION
The OPP remains committed to achieve its constitutional mandate within the allocated resources
The OPP expresses it thanks to the honourable committee for its unconditional and valuable support