1. Chapter 35 Professionalism, Communication, and Teamwork
Janet Falk-Kessler

2. Learning Objectives After reading this chapter, you will be able to:
Understand what it means to be a professional.
Understand what types of behaviors are viewed as professional and as unprofessional, and why.
Understand the value of teamwork.
Be able to distinguish between different types of teams and how they function.
Be able to describe the “do’s and don’t’s” of social media participation.

3. What is Professionalism?
Subordinating self-interest
Adherence to ethical principles and values
Advancing one’s profession
Pursuing excellence

4. Conflicts in Perception of Values and Rewards
Generationally based
Veterans
Boomers
Gen Xers
Millennials

5. Conflicts in Perception of Values and Rewards (Continued)
Factors
Rules
Rewards
Avoidance
Decision makers

6. Interprofessional Teams: Why Teamwork?
Client safety and improved care
Shared objectives
Cooperation
Communication
Expertise
Respect

7. Types of Interprofessional Teams
Multidisciplinary team
Interdisciplinary team
Transdisciplinary team
Research team
Health care policy team

8. Professionalism and Scholarship Responsibility
Evidence based practitioner
Competency
Currency
Contributing to the body of knowledge
Presentation forums
Publication forums

9. Social Media Access information Seek social connectedness
Nurture relationships through communication

10. Misuse of Social Media Improper postings such as:
disrespectful comments;
photos and videos of work-related activities and people; and
photos and videos of themselves or their friends engaged in compromising activities

11. Misuse of Social Media Who should be “friended”? e.g.
Impact on therapeutic relationship
Impact on professional relationship

12. Social Media: Impact on the Implicit Contract with the Public
Professional expectations held by the public
Can there be a distinction between professional and personal activity and contexts?